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Larry
July 2, 2024
Can the zeolite leak out of the container for the Crystal dry? We appear to have some residue on our dishes.
For model number SHP878ZD5N
Hi Larry, thanks for the great question. Yes, the zeolite can leak out of the zeolite heating unit, often caused by a cracked retaining ring or a loose hose or nut connected to it that allows water to get in (PS16661122). Often you will get an E07 error code with this symptom too. This appears to be a common issue with your model, according to our research. Residue could also be building up due to the detergent used. If you use less detergent in your next cycle (or switch to liquid detergent if you are using powdered) and do not get residue, it could be as simple as that! Hope this helps, good luck with this repair.
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