This suspension rod kit is designed to support the washer drum and minimize excessive movement during operation, helping maintain stability throughout the wash cycle. Each rod in the kit measures 26.5 inches in length and features a hook on one end for secure installation. If your washer is shaking more than usual, worn or damaged suspension rods may be the cause. It’s recommended to replace all four rods at once—even if only one appears faulty—as they tend to wear evenly over time. Installation may require basic tools and some disassembly of the washer. The kit includes four suspension rods along with their connecting components, and is provided as a standalone replacement part.
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving | Spinning Issues
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Amana, Kenmore.
Part# W11217817 replaces these:
W11159470, W11226768
Customer Reviews
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★★★★★
★★★★★
6 Reviews
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★★★★★
★★★★★
Brenda-Lee D - December 29, 2022
Verified Purchase
Stopped shaking
The part arrived quickly andy washing machine is back in working order.
★★★★★
★★★★★
Roger L - April 24, 2024
Verified Purchase
Suspension kit.
Service was fast and install was great. Will definitely use you again.
★★★★★
★★★★★
Mario T - August 3, 2024
Verified Purchase
Fit perfect
All perfect thanks !
★★★★★
★★★★★
Melanie F - July 3, 2025
Verified Purchase
Easy repair, easier with two people
This was the correct part for my washing machine and the parts arrived super quick. My washing machine was banging and rocking and would not finish a spin cycle if the load was more than half full. Replacing the suspension rod kit fixed the problem.
Easy repair, but I recommend having a second set of hands to help lift the drum while you hook the rod into the bearing.
★★★★★
★★★★★
MINH T - November 28, 2022
Verified Purchase
Great parts
The parts was good. After replaced the parts, my washing machine is working good now. Thanks
★★★★★
★★★★★
W Arthur D - February 21, 2024
Verified Purchase
Easy install, working well .
Correct part. Fast delivery. Good price.THANKS
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Questions and Answers
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10 questions answered by our experts.
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Maribeth
November 16, 2021
Is this just one suspension rod or a suspension rod kit with all 4 and all the needed parts? thank you
For model number MVWC465HW2
Hello Maribeth, thank your for your question. Part number PS12349409 is a set of 4 suspension rods and the associated parts. We hope this helps.
17 people found this helpful.
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Pablo
August 2, 2021
Length???
For model number WTW4955HW1
Hi Pablo,
Thank you for your question. The suspension rods are approximately 26-1/2 inches long. Where these rods are listed under your model number, they would be the correct rods for your washer. We hope this helps! If you have any questions, please let us know.
5 people found this helpful.
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Martin
May 8, 2023
These are not broken on my machine but wondering if just the springs being wore out would cause serious jumping around and vibration .
For model number Wtw4855hw1
Hi Martin, thank you for contacting us. We have researched the model and would suggest making sure the washer is properly leveled. A damaged or worn-out suspension rod, part number PS12349409, might also cause the washer to shake or vibrate during operation. We hope this information helps!
2 people found this helpful.
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Pierre
February 10, 2025
Hello, I have a problem with my inglis itw4880hw2 washer, there is a small water leak when it has been coming from the top of the tank, I changed the ring tub no. W11550886 and it flows again, should I change the suspension rod part no.W11217817, this problem only occurs at the start of the spin and water bottlets flows along the tank, Thank you
For model number ITW4880HW2
Hello Pierre, thank you for your inquiry. If your unit has a leak, the first thing to do is check the Drain Hose PS12578897 and any clamps that my be used to hold it in place. Next, we suggest inspecting the Water Inlet valve PS11773194. We hope this helps.
The basket in my wash machine is not centered in the opening. It is biased toward the 7 o’clock direction. I was thinking that I need to replace the suspension rods. Just wanted to confirm. Thanks!
For model number MVWC465HW2
Hi Reid, thank you for your inquiry. Yes, an off-center washer basket is a strong indication of worn or damaged suspension rods, part number PS12349409. You may need to replace it to fix the issue. Glad to be of help!
1 person found this helpful.
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Reid
December 1, 2025
I hear something rolling around (like a bearing) under my impeller when I move the basket around. Sounds like it’s loose in there as I can hear it rolling in all directions. Could this be something from my washings got through the impeller or do I have bad bearing? The basket seems to spin smoothly. Basket is off center and I was going to replace the suspension rods but I may have additional issues.
For model number MVWC465HW2
Hi Reid, thank you for reaching out. Small items like coins and buttons frequently slip through the holes in the wash basket and become lodged between the inner and outer tubs or fall into the drain pump mechanism. For the off-center issue, you may need to replace the suspension rods, part number PS12349409. We hope this solves your problem!
1 person found this helpful.
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Sheena
December 26, 2023
Does this come with the ball supports as well?
For model number WTW4955HW2
Hello Sheena, thank you for contacting us. According to our research, the suspension rods, part number PS12349409, you mentioned come along with the ball supports. Glad to be of help!
1 person found this helpful.
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Rennie
April 4, 2022
I'm needing a set of suspension rods for my washer. I've included the model number and just want to make sure I get the right part
For model number wtw4855hw1
Hello Rennie, Thank you for your inquiry. We have researched the model number you have provided and confirm that part# PS12349409 is the compatible suspension rod kit for your model. It comes as a set of four with the bushings and suspension balls. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Roger
March 23, 2024
I am looking for the plastic supports that the basket hangers hang from. I cannot find them. Are they included with the set of 4 replacement hangers?
For model number NTW4519JW1
Hello Roger, thank your for your question. Part number PS12349409 is a set of 4 suspension rods and the associated parts. We hope this helps.
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Christine
May 22, 2025
Will this ket help me with shaking, moving and noise?
For model number WTW4855HW2
Hi Christine, thank you for reaching out. Yes, the suspension rods are used within the overall structure and support of the washer drum and keep it from shaking excessively during the washing cycle. We hope this solves your problem!
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