The turntable support assembly is also known as a roller guide, fits under the cooking tray and is used to support the tray and to engage the rotating coupler. If your cooking tray will not turn, or rumbles when it turns, check the support assembly for signs of wear or damage. If no damage can be seen, check the coupler for damage.
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★★★★★
★★★★★
John T - April 7, 2021
Verified Purchase
perfect fit
works great
★★★★★
★★★★★
Tim M - August 24, 2022
Verified Purchase
Easy fix
Cheap fix compared to new microwave.
★★★★★
★★★★★
MARK W - March 26, 2023
Verified Purchase
NOT AS SHOWN BUT THAT'S GOOD
The pictured version of the part is not what I received. It's been improved because is/was a problematic part in it's original version as shown with the arms being only joined at the center. My OE failed due to one of the wheels getting stripped possibly/ likely due to the platter not being centered. EA has been my new go to (I do most of my own repairs and some of my appliances are 12 years old. Good prices, fast shipping, no errors so far. The price for a small piece of plastic is ridiculous but everyone pretty much the same with higher priced items having lower shipping and vice versa. I was pleasantly surprised that I did receive the updated version even though it wasn't a deal-breaker as I didn't bother to check with them if their version was the latest that has a ring all the way around the legs to make it more stable as seen here https://www.rcappliancepartsimages.com/dbImages/i/00018411/Glass-Tray-Support-AJS73149201-05706403.jpg
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 2 reviews.
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The tray did not turn
It's easy , just pull the old one up and put the new one push it down
Other Parts Used:
Charlie from Tulsa, OK
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
7 of 18 peoplefound this instruction helpful.
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Interior bulb was burned out, turntable internal gear was stripped, and turntable ass'y wheel kept falling off
Motor was simple. Just snip out the bottom cover plate, disconnect the electrical connector, and unscrew the motor. Reverse to reinstall new motor. Rotate the cut out cover plate 180 degrees, fit tabs through slots, and screw back into place.
The bulb replacement required the side/top/side shell be removed. Only surprise was that some of the attachment screws were tamper-proof torx, so I had to buy a set of tp torx bits to take it apart. They are readily available online for < $10 for a set. They look like a standard torx bit, but with a small hole drilled into the center to accommodate the tamper-proof pin.The bulb assembly has a roughly diamond shaped attachment flange, and you need to use a screwdriver to press plastic spring tabs at each end to release the bulb.
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Sarah
December 28, 2019
Does this assembly include the coupler?
For model number 72166463500
Hello Sarah and thank you for writing.
No, it does not . The coupler is sold separately. We hope this helps. Please contact us anytime if you require further assistance. We do carry related parts for units just like yours. For example, part number PS3556215 Good luck with your repair.
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