The turntable support assembly is also known as a roller guide, fits under the cooking tray and is used to support the tray and to engage the rotating coupler. If your cooking tray will not turn, or r...
My 8 year old daughter cleaned the inside of the microwave with enough water to rival a tsunami. Resulted in a clean microwave with a fried out motor that no longer revolved. Part came quickly. Took cover and bottom off to get to the part. One screw held it on and a plug. Removed those, put on new part and she was good to go. No trip to home depot today.
Note: also had to replace turntable. Removed top cover using secure driver set. Placed microwave on it's front, using a soft towel. Removed edge screws from bottom plate (leaving 4 screws in center attached to heavy transformer). Separated bottom plate from body of microwave (leaving transformer wires still attached) exposing Synchronous motor. Removed two screws holding motor and electrical plug. Swapped new motor in its place. Re-attached bottom plate with its screws. Placed microwave onto it normal position. Re-attached top cover with its secure screws. Installed new turntable inside.
Remove 2 Philips Head screws on left side of microwave. Remove 3 Philips Head screws from bottom rear of microwave. Remove 4 security screws from back of microwave (holding the cover to frame). These are the security type tips that are like a Torx bit, but need to be hollow in middle to accommodate pin in center of screw. Then back plate of microwave with heavy transformer still attached slides up and away. The wires aren't long enough to allow it to rest flat on the bench, but weight is low so it's easy to hold it upright while removing the motor unit. Separate connector from motor (simple) Remove motor by unscrewing 1 phillips head screw and rotating counter-clockwise a tiny bit. Remove Motor. Reverse steps to re-assemble. Note that there are a series of tabs at the bottom of the back cover that fit into holes in the baseplate of microwave. It can be a little tricky to line them up with the weight of the transformer, but it's not too bad. Once lined up, it drops in nicely and all the various screw holes line up. The microwave is a bad cooker when the plate doesn't spin. This simple and inexpensive fix saved me from having to buy a whole new oven.
