Dishwasher Rack Track Stop WP8565925

I carefully followed the video instructions step by step. They were detailed, clear, and pointed out how to avoid installation mistakes. WIthout the video I would have been tempted to just figure it out myself - ("Hey, I'm a handy guy. How hard could it be, right?"). With the video I sailed right through with no dumb errors. The new rack adjuster wheel set is much sturdier than the Whirlpool original. It made sense to get new rack stops at the same time. Thank you, PartSelect.

I order parts online from partselect, watched a YouTube video for five minutes that gave detailed instructions on how to install new upper rack assembly and in less than 20 minutes repair was complete. Piece of cake!

The upper rack adjuster kit was replaced exactly as the video showed. I felt it was not very complicated and the new parts look more hefty then the original parts.

Front track stops was just a matter of snapping them into place.

Listened to the video from Parts Select which was on the part number where it was ordered from. It was a very well done video.

The phone staff was so patient and helped me with the schematic and my model number to be sure that I had the right parts. I did the repair myself and saved so much money. Thanks.

replaced the whole bracket assembly very easy to do.

I had to watch a You Tube Video and the Repair was basically snapping these parts on the rack and glide. No tools needed!

The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.

Here is the link to the instructional video i used
https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm

Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.

This was a very cost effective repair instead of replacing the entire rack assembly.

NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.

Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.

Came as a box of loose parts with no directions. New parts looked totally different from OEM parts (better than OEM) on the rack. Luckily I went to the Partselect web site and they had a great short video preforming the task. Was a 15 minute job after the video.. If you get the Upper Rack Adjuster Kit with the wheels watch the short video and it’s a breeze!!