Spacer, Thrust WP3951608

Removed softener container on agitator then the round cover under it to access the agitator bolt. Used socket wrench with extension to remove bolt. I then lifted the top half of agitator out of the washer and dumped cog housing. Replaced cogs with new ones (they're convex and fit in slots in the housing) and then placed the housing back in the agitator while aligning the holes on the cog housing with the tabs on the agitator.

Removed the softerner dispenser and the inner cap and seal. Removed the mounting bolt. Pulled on Auger and entire agitator came out. I needed to separate the parts. It said to stand on the bottom and pull on the top. I am an "older" woman and after wrestling with it for an hour without success I waited for my nephew to come by to separate the two pieces. When he did, it popped apart and all the parts went flying. Poor guy thought he had broken it. After conviencing him that that was what I wanted it to do, he left. Dirrections weren't very clear as to what went on first and I didn't have the convience of seeing it before it flew apart. Finally put it together and replaced the bolt. To no avail, something was wrong. My sister was making the same repair at her house across the street so we double teamed it. She came over and told me that I needed to put the Bottom agitator in the machine, then the spacer thrust, then the auger, then the assembled cam and cam dogs, then the bolt. All went well and was working.......so we thought. Started a washer load and the washer started leaking water. Don't know why, still don't know why. All I did was remove everything, put it back the very same way, and it hasn't leaked since. Go figure!

Removed bolt in center of agitator then slid agitator straight up and out replaced the dogs and the other parts that came with the cam kit i also replaced a few of the other parts that wear in the agitator ,you can actually re-cut the teeth on the dogs with a razor so that they will work again ,but new parts are very reasonably priced and the parts arrived very quickly the next day .

Removed the softner dispenser and lifted up the plastic piece under that. Used a 9/16th socket with a long extension and unscrewed the center bolt.
Lifted the entire agitator parts off and out.
Next had to get husband to separate the top from the bottom, it was really hard for me. I am a woman but not weak!!
Replace the washer and the other 2 parts, and put it back together and it all took about 15 to 20 minutes.

Easy repair, even for a woman!!!

Followed YouTube video. Pull fabric softener cap off. Pull the clear round disk plug up and out with two fingers spread. Loosen bolt. Reach down at base of agitator and pull it out. Clean. Replace parts. Very straight forward doing a one for one swap. All parts were stripped. Good as new now.

Begin by removing the fabric softener dispenser then the barrier cap can be pulled from the agitator this will allow access to the agitator retainer bolt use an 11mm socket and extension to remove it once the bolt is out the agitator assembly can be pulled straight up out of the machine. To separate the upper agitator from the lower placing the agitator on the floor and placing your feet on the lower half and pulling up on the upper half will separate the two parts, however before performing this operation the agitator cam assembly may be heat set in place, looking down into the upper agitator there are four lugs that hold the cam in place if you use a sharp knife and cut thru the areas that have been heated and welded together separation of the two half's will be made easier. Once all the old cam parts are out reassemble the new parts the same way as the old ones were removed, the cam kit and the thrust washer kit come with a diagram in case you forget how to reassemble the parts. The agitator assembly simply slips back onto the drive splines, the attachment bolt has a seal under it that can be crushed if the attachment bolt is tightened too tight, I could not find a torque specification for this bolt so what I did was tighten the bolt until it contacted the seal completely and then applied just enough torque to turn the bolt until the agitator began to turn along with the bolt, then just install the barrier cap and seal and replace the fabric softener dispenser and the job is done, if you're washer is like mine I spent more time cleaning parts than actually performing this repair.

Much like the other descriptions. I found the video helpful and this was the only vendor that had diagrams, so you could see how things went back together. When I popped off the top piece, everything went flying, as someone else mentioned, so the diagram was essential.

My unit is 12 years old and this is the first issue I have had with it "Whirlpool washing machine". Repair was very easy and simple. The only problem I ran into was the agitator bolt head had came into contact with water. The head had rusted and crumbled witch made the repair take longer than normal.
I had my daughter time the reassembly witch took 8 minutes. I strongly suggest using name brand parts over aftermarket, wither you get them from PartSelect or elsewhere I don't care. Try the repair yourself, you can do it.

Went to website and found question to what problem i was having with washer and they gave me a list of parts to fix it. The video that showed me how to change the parts was very helpful. I replaced the Agitator Cam Kit and the thrust washer. It was very easy to do and watching the video before i started helped.

I went to a site that helped me diagnose the potential problems with my washer. It was the dogs that had gone bad and we're no longer gripping the upper agitator. Socket set to go in and undo the bulb the holes the upper agitator in place. You just remove the assembly that holds the dogs and I used a new washer that goes in between the upper agitator and the lower agitator. Save beaucoup bucks and it's sort of empowering for a non mechanical person. The website scared me right to you guys. And I also bought another order we can involve the upper agitator and an extra set of those dogs. Awesome company! Customer service is incredible!