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See part 20 in the diagram
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Washer

$10.33   In Stock

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PartSelect Number PS11742027
Manufacturer Part Number WP3949550
Manufactured by Whirlpool
Product Description

Washer Specifications

This part goes on the agitator retaining bolt.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate | Leaking | Noisy | Shakes and moves
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, Maytag, Roper.
Part# WP3949550 replaces these:
AP6008886, 3949550, 8544817
Questions and Answers

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12 questions answered by our experts.
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Butch
October 9, 2017
Will not agitate. Removed car, bolt and washer and agitator. Cannot remove spanner nut. Is nut r/h or l/h
For model number ITW4600YQ1
Hi butch, Thank you for the question. Right hand threaded nut holds the tub in place in direct drive, top loading washing machines. To remove the spanner nut you will need a spanner wrench.Hope this helps!

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Deborah
July 31, 2018
Washer will not agitate or spin, was making a loud sound like a Jet taking off when it did spin.
For model number MVWX500XW2
Hello Deborah, Thank you for the question. With the loud noise and no agitation or spinning, I suggest checking the Clutch Assembly,PartSelect #: PS10057144. Hope this helps!

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Terry
January 28, 2019
Washer was making loud noise not agitating or spinning replaced clutch assembly. Now washer lid locks fills did partial agitate and stops and lid unlocks. Then no spin.
For model number WTW5500XW3
Hi Terry, thank you for your question. There are a few parts that could cause this issue. You may want to check your lid latch, your drive belt, your shift actuator, and your drive pulley and hub. I hope that helps. Good luck with your repair.

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GARY
June 11, 2019
Removing bolt is almost impossible. After wd40 was albe to loosen a few turns but not remove. After several times was able to retighten but was not able to remove bolt. What would be holding the bolt in place?
For model number RTW4640YQ1
Hello Gary, thank you for writing. It is possible that it is rusted in place. Does there appear to be any rust? If so, you could try using some penetrating oil to dissolve some of it. The penetrating oil also acts as a lubricant, so using a lubricant of sorts may also assist you. We hope this helps.

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Norman
December 18, 2018
My direct drive Whirlpool washer started making loud noise during agitation...sounded like grinding/slipping gears. i have inspected for wear and broken parts...replaced the agitator ands drive mount. now there is no agitation but the spin cycle seems fine. i don't see wear on the clutch. transmission seems to function properly. what am i failing to notice?
Hi Norman, Thank you for your question. If your washer was making a grinding noise when it was agitating, then the issue is likely either the tub seal or bearing or the drive pulley is worn out or damaged. If it is the tub seal and bearing, this may be sold separately or sold with the outer tub. For more information, we will need the model number from your appliance. I hope this helps. Thank you and have a great day!

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Maryann
October 12, 2017
What size washer goes on the bolt that holds the agitator
For model number 110.20022012
Hi MaryAnn, Thank you for your inquiry. The bolt you have referenced in your question to us is the correct bolt for your appliance. I hope this helps. Thank you and have a great day!

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Amanda
January 28, 2018
My wash cycle will not agitate. The rinse and spin cycles still spin. What part would I need to fix this, as I see there are a few pieces that could fix it?
For model number Mvwc215ew1
Hello Amanda, Thanks for your question. The agitator bolt washer is the most common reason for your symptom. Examine the agitator itself to see if it is damaged. Next is the clutch assembly; look it over for signs of wear and tear, and also examine the drive belt. Lastly, check the drive block out for any damage as well. I hope this helps.

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Shari
November 25, 2019
Wash machine does not agitate, it will fill up and drain after about have hour. Had it in storage for about 2 years after only using it for about 1 year.
For model number NTW4651BQ0
Hi Shari, you will to check the belt PS11747978, and Washer PS11742027, these are the parts that deteriorate quicker and cause this symptom. Thank you for your question and good luck with your repair!

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Shari
November 25, 2019
My washer fills up, drains after about 30 min, the belt is good had that checked. The machine does not make noise when it should be trying to agitate, then it drains but never spins.
For model number ntw4651BQ0
Hello Shari, thank you for writing. You will want to consider replacing either the Shift Actuator, part number PS11747977, or the Washer Drive Pulley, part number PS10057144 for your model washer. Good luck with your repair!

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Don
January 27, 2020
Oil is getting on my cloths, looks like agitator shaft seal is broken cannot find this part... can you locate it for ne..
For model number Wcsr2090d6ww
Hi Don. I am not seeing a separate agitator shaft seal for this model. Unless you mean the seal on the tub bearing part PS271510 the seal is part number PS4704237. Thank you for your question and good luck with your repair.

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Customer Repair Stories
 Average Repair Rating: 4.4 / 5.0, 14 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
The upper agitator arm would not rotate
It was extremely easy. I removed the plastic cap under the softener dispenser, removed the nut and washer that holds the upper agitator in place and then replaced the parts that came in the kit. The most important note for those who may be doing this job is that the o-ring for the cap under the softener dispenser, the seal washer for the bolt and the thrust spacer under the upper agitator all came with the kit. I did not realize that and ordered them all seperately.
  • Patrick from Marysville, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
35 of 45 people found this instruction helpful.
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Agitator would not rotate properly due to worn cogs
Removed softener container on agitator then the round cover under it to access the agitator bolt. Used socket wrench with extension to remove bolt. I then lifted the top half of agitator out of the washer and dumped cog housing. Replaced cogs with new ones (they're convex and fit in slots in the housing) and then placed the housing back in the agitator while aligning the holes on the cog housing with the tabs on the agitator.
  • luis from peoria, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
  • Parts Used:
    80040, WP3951608, WP3949550
25 of 701 people found this instruction helpful.
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Top part of agitator broken
Removed the softerner dispenser and the inner cap and seal. Removed the mounting bolt. Pulled on Auger and entire agitator came out. I needed to separate the parts. It said to stand on the bottom and pull on the top. I am an "older" woman and after wrestling with it for an hour without success I waited for my nephew to come by to separate the two pieces. When he did, it popped apart and all the parts went flying. Poor guy thought he had broken it. After conviencing him that that was what I wanted it to do, he left. Dirrections weren't very clear as to what went on first and I didn't have the convience of seeing it before it flew apart. Finally put it together and replaced the bolt. To no avail, something was wrong. My sister was making the same repair at her house across the street so we double teamed it. She came over and told me that I needed to put the Bottom agitator in the machine, then the spacer thrust, then the auger, then the assembled cam and cam dogs, then the bolt. All went well and was working.......so we thought. Started a washer load and the washer started leaking water. Don't know why, still don't know why. All I did was remove everything, put it back the very same way, and it hasn't leaked since. Go figure!
23 of 37 people found this instruction helpful.
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Top section of agitator not turning
Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!
  • John from Stone Mountain, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
  • Parts Used:
    80040, WP3949550, WP3363661, 285587
16 of 18 people found this instruction helpful.
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Agitator slipping
Removed bolt in center of agitator then slid agitator straight up and out replaced the dogs and the other parts that came with the cam kit i also replaced a few of the other parts that wear in the agitator ,you can actually re-cut the teeth on the dogs with a razor so that they will work again ,but new parts are very reasonably priced and the parts arrived very quickly the next day .
12 of 12 people found this instruction helpful.
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Agitator noisy and water level wacky!
Observing where the problems were coming from, easily found the parts, thanks to Parts Select s super helpful site. Got parts the very next day! Wow better than any repairman could do! Took less than 15 minutes to put the new parts in. No hasle and super easy as I am NO repairman when it comes to appliances but I can fix just about any appliance now that Part Select is there to help in time of need. Dont waste your time or money on warranies that are fruadalent nor the old rip off repairmen of this day whom are for their own gain only. Any one can fix appliances through this site. I am grateful to have found this site and thank Part Select for their interest in helping people....
  • Christa J from ElDorado Springs, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
  • Parts Used:
    WP3949550, W10337780, 285809
11 of 12 people found this instruction helpful.
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Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
  • Juana from MANOR, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
  • Parts Used:
    WP3949550, WP358237
3 of 4 people found this instruction helpful.
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Agitator coming off when clothes are pulled out
The retainer was broken and likely because the washer was worn down and allowed the whole thing to move more and more over time. Got the exact parts I needed and the repair could not have been easier.
  • David from Liberty, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
  • Parts Used:
    WP8533540, WP3949550
3 of 8 people found this instruction helpful.
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no agitation
Removed agitator found the agitator dogs were broke, identified all parts needed ordered from PartSelect, recieved all parts , repair was very simple 10 min job , works great! Saved lots of money !
2 of 3 people found this instruction helpful.
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Top agitator cam arms worm
Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.
2 of 3 people found this instruction helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11742027
Manufacturer Part Number: WP3949550
Brand
Model Number
Description
Kenmore
110088732791
Washer Dryer Combo
Kenmore
11010202000
Washer
Kenmore
11010202001
Washer
Kenmore
1101050299
Washer - Kenmore Washing Machine Model 110.1050299 (1101050299, 110 1050299) Parts
Kenmore
11010502990
Washer
Kenmore
11010502991
Washer
Kenmore
11010852990
Washer
Kenmore
11010852991
Washer
Kenmore
11012202100
Washer
Kenmore
11012502100
Washer
Kenmore
11012852100
Washer
Kenmore
11013202200
Washer
Kenmore
11013212200
Washer
Kenmore
11014102300
Washer
Kenmore
11014112300
Washer
Kenmore
11014202300
Washer
Kenmore
11014212200
Washer
Kenmore
11014222300
Washer
Kenmore
11014502300
Washer
Kenmore
11014852300
Washer
Kenmore
11015732400
Washer
Kenmore
11015842400
Washer - Kenmore Washing Machine
Kenmore
11015852400
Washer
Kenmore
11015862400
Washer
Kenmore
11015864400
Washer
Kenmore
11015942400
Washer
Kenmore
11015942401
Washer
Kenmore
11015944400
Washer
Kenmore
11015944401
Washer
Kenmore
11015952400
Washer

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