Agitator Bolt

After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Basically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go.

Using kit 285587 was straight forward. Removed fabric softener dispenser & sealing cap. It took more time to find the socket set (needed a 7/16 socket) with a long driver (10 inch) than to unscrew & remove the auger & agitator.
Cleaned up the bowl whilst it was apart (good buildup of junk under the agitator). Replaced agitator, new thrust washer to find that grease should be applied but isn't included in kit (get part not 350849). Grrr.... Applied new auger, cam, dogs and holder. (No instructions in kit for assembling cam, dogs & holder, but you can work it out ok). Applied new bolt & washer, new seal on cap. Installed fabric softener. Could have been a 15 minute job but peace and quiet in the garage makes it worthy of taking longer ;-)

Removed softner dispenser on top of agitator. Removed next was cap and seal cover at base of the agitator by just pulling it up. Used 1/4" drive w/ 7/16" socket w/long extension to remove the agitator mounting bolt. While holding the bottom of the auger, pull the agitator up, removing the top agitator assembly. Replace the necessary worn parts. Read the directions which came with your ordered parts. Also, the agitator grease which you are to use to lube the top of the Thrust washer is not included in the repair kit. You can use non water soluable grease to lube the thrust washer or order part number 350849. Total time, 15 minutes. Happy washing...

Repair was very easy for me and I have three fingers missing on one of my hands. Video on repair was also very detailed. I ordered three extra parts that were already included in the agitator kit. Would have been nice if all parts were listed that came in the kit and add a small tube of the grease. Delivery time was great! I would order from this company again, I was very pleased. I have already referred a friend to the site for her repairs.

Read the directions in the repair kit first- a 7/16" socket and 10" extension is needed. Assembled new dogs on agitator "cup" and retainer, added marine(waterproof) grease to assembly washer, replaced bolt anyway and installed new o ring. Took less than 15 minutes-READ ALL DIRECTIONS FIRST!

The directions that came with the parts were very helpful.

1. Removed the softener dispenser.
2. Removed the bolt at the bottom of the exposed agitator.
3. Pulled up the agitator assembly.
4. Installed new parts.
5. Reversed process.

I'm really impressed with this website. I was able to quickly diagnose the problem with my machine. I watched the video and thought that this was something that I might be able to do myself. I'm a woman and I like to understand how things work and do my own repairs when I can. My machine is over 16 years old, so I had to scrape some waxy-like buildup from the inner cap before I could remove it. Other than that, I followed the instructional video, which was excellent. I found that I did not need the inner cap seal that I had ordered because a new one was included in the agitator repair kit.

I pulled the cap and took a socket wrench turned the stud agit off and removed the upper agitator. Than I assembled the new agitator with the new clogs put the agaiator back on and tightened the stud agit. Replaced new cap and done! Easy job!! Everything is working like new again. This whirlpool washer is 14 years old and still going strong!

Basic replacement so easy my nine yr old daughter did the needed repair we watched the video on your web site Way to go Alexis . Ten minutes later all done ! Probably saved a few hundred dollars or more, no service calls or no need to replaced our beloved washer (Cira 1994) they really don't make them like this anymore, will use your company again if needed Thanks !!!

Removed the softner dispenser and lifted up the plastic piece under that. Used a 9/16th socket with a long extension and unscrewed the center bolt.
Lifted the entire agitator parts off and out.
Next had to get husband to separate the top from the bottom, it was really hard for me. I am a woman but not weak!!
Replace the washer and the other 2 parts, and put it back together and it all took about 15 to 20 minutes.

Easy repair, even for a woman!!!