Part Location Diagram of WPW10072840 Whirlpool Seal, Inner Cap
See part 18 in the diagram
Replacing your Whirlpool Washer Seal, Inner Cap
( Grid squares measure 1x1 inch )
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Seal, Inner Cap

$19.47
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PartSelect Number PS11748108
Manufacturer Part Number WPW10072840
Manufactured by Whirlpool
Product Description

Seal, Inner Cap Specifications

Also known as an O-Ring. This black o-ring seal is three inches in diameter.
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Part Videos

Replacing your Whirlpool Washer Seal, Inner Cap

Replacing your Whirlpool Washer Seal, Inner Cap
Troubleshooting
This part fixes the following symptoms:
Will not agitate | Leaking | Does not dispense fabric softener or detergent
This part works with the following products:
Washer, Washer Dryer Combo, Dryer.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# WPW10072840 replaces these:
AP6014838, 3348855, 64001, W10072840
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Customer Repair Stories
 Average Repair Rating: 4.0 / 5.0, 77 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Would not agita.
It was a blessing that I ordered the kit, because I thought it only needed the rubber seal and the four dogs. But because the seal and dogs cost less than the shipping I decided to order the kit and its good I did because the nochage on the basket sleeve was broke off. The blessing is that the sleeve was in the kit, sp it took 5 sec to slip it on along with the rest of the kit, and after about 15 min my wife was back to work. Thanks for saving me time and money without this web site I would have bought another brand new washer, thanks. Lennis from NC.
Other Parts Used:
Agitator Repair Kit
  • Lennis from Jacksonville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
546 of 557 people found this instruction helpful.
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Washer made a loud banging noise at end of spin cycle, leaked water and agitator seemed loose
After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Basically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go.
Other Parts Used:
Direct Drive Motor Coupling Washer Agitator Drive Block - 2 5/16 Inch High Centerpost Gasket Agitator Bolt Direct Drive Water Pump Tub Wear Pads - Package of 3
  • Dexter from Milwaukie, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
486 of 571 people found this instruction helpful.
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Top part of agitator (auger) was not turning
Using kit 285587 was straight forward. Removed fabric softener dispenser & sealing cap. It took more time to find the socket set (needed a 7/16 socket) with a long driver (10 inch) than to unscrew & remove the auger & agitator.
Cleaned up the bowl whilst it was apart (good buildup of junk under the agitator). Replaced agitator, new thrust washer to find that grease should be applied but isn't included in kit (get part not 350849). Grrr.... Applied new auger, cam, dogs and holder. (No instructions in kit for assembling cam, dogs & holder, but you can work it out ok). Applied new bolt & washer, new seal on cap. Installed fabric softener. Could have been a 15 minute job but peace and quiet in the garage makes it worthy of taking longer ;-)
Other Parts Used:
Lid Bumper Agitator Bolt Lid Hinge Mounting Screw Upper Agitator Agitator Repair Kit
  • Michael from Claremont, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
175 of 201 people found this instruction helpful.
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The motor turned with loud noise ,but nothing else worked
I used "Emley's Cheap and Easy Repair" book to remove,install and reassemble the machine.
A lot of time was used to clean the filthy tub and basket.
While replacing the broken motor coupling I decided to replace some of the seals.
PartSelect got the ordered parts to me in a couple of days.
I wouldn't hesitate to do the job again.
Other Parts Used:
Direct Drive Motor Coupling Washer Transmission Stem Seal Centerpost Gasket Spin Pinion Seal Inner Tub Filter Plug Kit
  • Bob from East Palestine, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
83 of 176 people found this instruction helpful.
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Washer would not spin
took off back and sides to the washer. laid the washer on it's back and removed worn and broken parts. replaced these parts and put everything back together. The top part of the agitator hasn't worked in a while, while we had it apart we also replaced the clogs. The washer works better than it has in a long time. Spins a lot more water from the clothes which makes drying faster. I would surely do this again. A lot cheaper than a new washer.
Other Parts Used:
Direct Drive Motor Coupling Gasket, Tub Ring Agitator Repair Kit Thrust Spacer
  • Mary from Madisonville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench set
58 of 1327 people found this instruction helpful.
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Agitator would not spin
replaced the agitator cogs, bearing and the O-Ring. I looked all over Houston for these part, but found them on PartSelect. Had them in about 3 days. The repair only took about 30 minutes.

I saved a bunch of money!!
Thanks.
Other Parts Used:
Agitator Directional Cogs Bearing, Cam Driven Agitator Cam Kit
  • Richard from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
57 of 67 people found this instruction helpful.
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lid switch broke and washer would not drain or spin
I read the repair suggestions from Paul and Karen. I was amazed at how easy it really was. I have never fixed something like that before and my husband was not home to do it so I just read the directions for repair on your partselect site. I printed off the directions that another person wrote and followed them as to how to take off the control panel. ONce that was off, the rest was easy. I numbered each screw and hole so it would be easy to put back together but really wasn't that necessary. It really took less than an hour, I am glad I didn't pay someone to do it! It's was extremely helpful to have the directions on your site that told how to take the control panel off.

As for the O ring replacement..that was less than five minutes...just take the top part off and pull the other part out and replace the ring. Anyone can do that. No tools.
Other Parts Used:
Lid Switch Assembly with Leads
  • mary from Wilmington, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
46 of 53 people found this instruction helpful.
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The upper agitator arm would not rotate
It was extremely easy. I removed the plastic cap under the softener dispenser, removed the nut and washer that holds the upper agitator in place and then replaced the parts that came in the kit. The most important note for those who may be doing this job is that the o-ring for the cap under the softener dispenser, the seal washer for the bolt and the thrust spacer under the upper agitator all came with the kit. I did not realize that and ordered them all seperately.
Other Parts Used:
Washer Agitator Repair Kit Thrust Spacer
  • Patrick from Marysville, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
35 of 45 people found this instruction helpful.
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agitator top not working
Repair was very easy for me and I have three fingers missing on one of my hands. Video on repair was also very detailed. I ordered three extra parts that were already included in the agitator kit. Would have been nice if all parts were listed that came in the kit and add a small tube of the grease. Delivery time was great! I would order from this company again, I was very pleased. I have already referred a friend to the site for her repairs.
Other Parts Used:
Agitator Bolt O-Ring Agitator Repair Kit Thrust Spacer
  • peggy from johnston, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
28 of 705 people found this instruction helpful.
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Top part of agitator broken
Removed the softerner dispenser and the inner cap and seal. Removed the mounting bolt. Pulled on Auger and entire agitator came out. I needed to separate the parts. It said to stand on the bottom and pull on the top. I am an "older" woman and after wrestling with it for an hour without success I waited for my nephew to come by to separate the two pieces. When he did, it popped apart and all the parts went flying. Poor guy thought he had broken it. After conviencing him that that was what I wanted it to do, he left. Dirrections weren't very clear as to what went on first and I didn't have the convience of seeing it before it flew apart. Finally put it together and replaced the bolt. To no avail, something was wrong. My sister was making the same repair at her house across the street so we double teamed it. She came over and told me that I needed to put the Bottom agitator in the machine, then the spacer thrust, then the auger, then the assembled cam and cam dogs, then the bolt. All went well and was working.......so we thought. Started a washer load and the washer started leaking water. Don't know why, still don't know why. All I did was remove everything, put it back the very same way, and it hasn't leaked since. Go figure!
Other Parts Used:
Spacer, Thrust Washer Agitator Cam Kit
  • Marcellia from Ashland, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
24 of 38 people found this instruction helpful.
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Questions and Answers

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Robert
November 7, 2018
Washer start to fill then stops i replaced the door switch this did not help
For model number 110-22102311
PartSelect logo
Hello Robert, thank you for your question. It sounds like it may be an issue with the valve, or the control board itself. There may be a hole or split in the pressure hose as well. This can cause the valve to shut off too soon. You may want to check that hose as well. To test the water valve go to this link to find the direction. https://www.partselect.com/Washer+test-water-valve+repair.htm If the valve is not faulty you may want to consider replacing the board. I hope this helps!

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Jean
March 24, 2023
Replaced suspension rods< Machine still goes out of balance
For model number NTW4516FW2
PartSelect logo
Hello Jean, thank you for contacting us. Based on our research, we would recommend checking the leveling legs, part number PS11757131. Check whether the washer is properly leveled or not. If the issue still occurs, then the load is not evenly distributed. We hope this solves your problem!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11748108
Manufacturer Part Number: WPW10072840
Brand
Model Number
Description
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