Refrigerator Drip Pan WP2001264

Hi Margaret, Thank you for the question.If the temperature is normal in the freezer and fresh food section, You can check to see if there is frost build up on the coils.You can also watch to see if the ice maker is over flowing.Check to see if the appliance is "sweating" inside as well. Hope this helps!

Hi Jan, Thank you for your question. I was not able find information on the orientation of the drip pan, but a customer did post some information on our website as to how he installed the part that you may find helpful, "First, I removed the two screws that hold the metal grille on the bottom front of the refrigerator, under the doors. I removed the grille panel. The drip pan rests on two tracks directly under the coils. There is a small spring clip that needs to be pushed upward to allow the drip pan to slide forward. I removed the old drip pan, and slid the new one all the way into place. I then replaced the bottom front grille using the screws on each end." I hope this helps. Thank you and have a great day!