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Jason
March 27, 2026
washer shows error code U6 unbalance wash, does all time no matter what we put in washer, assuming my springs or bolts may be broke, not seeing part
For model number WM3470CW
Hello Jason, thank you for getting in touch. The U6 (unbalanced) error code on a washer indicates worn suspension springs or struts. If it happens even with small or no loads, the tub cannot stabilize. You need to inspect and replace the suspension springs, part number PS3524578. The spring becomes loose over time due to which the washer balance is disturbed. We hope this helps.
I removed the Wire and spring from the tub seal and then removed the seal on the side of the washer that contains the Door switch. I removed the two screws that held the door switch in place while holding the switch with my other hand. Once the screws where out I pulled the switch assembly out thru the gap and removed the wires from old assembly. I then plugged the wires into the new assembly aligned the holes up and put the screws back in the new door switch assembly. I then put the door seal and tub seal holder back on. This took about 15 minutes. I do recomend that you unplug the washer before starting this process.
Installed correctly but PartsSelect sent WRONG part, but part number on bag was correct. Installation of WRONG part fried the main board. A $100 fix is now costing me about $1300.00 for technician service and new unit. I asked PartsSelect to help with cost since outcome is due to their error. Totally unsatisfied. Will not suggest company to other DIYers.
