WM2497HWM LG Washer - Instructions

1) Shut off water supplies 2) Unplug 3) Disconnect water supplies from back of washer -some water will dribble out 4) Unscrew 2 screws at back of washer top plate (the lower of the two screws on each of the plastic bumpers) 5) slide top plate back a couple inches, then lift off. 6) Carefully stuff a towel underneath the distribution hoses and valves to catch any water that escapes during replacement. 7) Snap a photo of the entire area to help identify where the hoses and electrical connections are located to aid in re-connection (or label with tape). Be sure to note the color coding on the wires in relation to how they connect to the valves. 8) Pull the electrical connector(s) off the valve assembly 9) Use pliers to loosen and slide the hose clamps off as many of the hoses as possible and pull the hoses off the valve assembly. Some hoses are hard to reach, and can be removed after the valve is detached from the washer housing. 10) Unscrew the two screws from the back of the washer body holding the valve in place. 11) Remove the valve (and any remaining hoses). 12) Attach distribution hoses to new valve 13) Place new valve into washer body and screw into place. 14) Reattach electrical connection(s). 15) Remove towel and check for any stray water 16) Place top cover on washer and slide forward to lock in place. 17) Replace screws in top cover at rear of washer (unless you plan on checking for leaks after testing) 18) Reattach water supply hoses 19) Turn on water supplies 20) Plug washer in 21) Run washer self-test to check that all water inlets operate -see note at end 22) Check for leaks at water inlet hose connections and underneath washer OPTIONAL but ADVISABLE: check for internal leaks - 23) Unplug washer 24) Remove top cover 25) check for leaks at distribution hose connections 24) Replace top cover 25) Secure screws in top cover 26) Plug in washer NOTE: Washer self-test instructions: Turn washer off. Press and hold the SPIN SPEED and SOIL LEVEL buttons simultaneously, then press POWER button. Keep holding SPIN SPEED and SOIL LEVEL buttons until buzzer sounds twice. Release buttons. Press START/PAUSE button 4 times to test prewash inlet and listen for sound of water entering the washer. Press START/PAUSE button again for main wash inlet, press again for hot inlet, press again for steam inlet, press again for bleach inlet. Press 4 more times to get to drain cycle and watch for water to drain from tub (if any visible). Press 3 more times to turn test off. Power off washer to reset.

pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done

After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
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PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.

Basic skill

unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.

removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks

Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.

It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful

Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!

Replaced rotor assembly by removing the back panel off the washer. Removed center bolt to be able to take out roto assembly. Magnets made it a little resistant, but with a little wiggling came off fairly easily.

new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.

Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!

My washer was leaking and the first thing I had to do was diagnose the leak. I removed the rear door cover of the washer to watch and see where the water was coming from. When I saw the drip and on and off constant stream coming down from the door area, I knew it was the boot seal. So I got online and watched the video on how to repair the boot seal. I would like to add two additional steps. After disconnecting the drain valve on the bottom, there was also an orange dual valve (part K 512) on the top of the boot along with an electric eye (I think part K 513) that needed to be removed. The dual valve was easy: just remove the clamps and pull out the valve stems. The electric eye was secured with a nylon strip lock, and fortunately I had an extra one laying around. Cut the nylon lock and push the electric eye out of the top of the boot. Once I got to the step where I was lubricating the door boot seal groove, I also lubricated the orange dual valve stem and electric eye. They were easy to pop back into place, and then I secured the electric eye with a new nylon strip lock and the valve with the clamps. This entire repair took me about 90 minutes, and it was not that hard to do. The only difficulty I had was trying to pop the control panel off, and also trying to get the spring clamps off. I recommend you purchase a spring expansion tool like that shown in the video.

Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.

Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!