WM2455HG LG Washer - Instructions

The repairs went great thanks to the videos and Steve.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth

-Unplug washer
-Turn off water supply
-Pull machine away from wall
-Remove two screws on the back holding the top panel in place
-Slide top panel toward the back and remove
-Unplug electrical conectors to the control panel, remove screws and take out panel.
-Remove lint trap plastic door cover bottom front left and screw holding plastic housing.
-Take housing out.
-Remove screw that is behind plastic panel holding front panel.
-Using spanner, release spring clamp holding gasket to the front panel.
-Remove top screws holding front panel on and take off panel.
-Remove hose clamp and hose at bottom of gasket.
-Release inner spring clamp on gasket to washer drum and take out gasket.
-Install new gasket and spring clap to drum.
-Reverse the order to reassemble.

Methodically, no hurry and it went smooth. Most difficult was removing old bearings and installing the new. Glad I had experience doing this. Would not recommend this as a first time experience replacing bearings. Replaced shocks in the process, glad we did, made a huge difference.

you tube it , not to hard to install

Disassembled washer, replaced bearings, seals and gasket. Watched instructional video to familiarize myself with the repair. Followed all steps as recommended, repair was straight forward without any surprises. Hardest part was removing the drum from the machine, somewhat heavy. Disassembled and replaced all bearings, seals, spider and gasket. Reinstalled in reverse order. Note: Upon tear down, I found the seal was pushed out, causing the bearing failure. I also found that the seal was installed incorrectly from LG. They have the seal lip facing the bearings, should be facing the water. This repair seems to be difficult, but was fairly self explanatory. All plug ins are color coded, all hoses are accessible with little effort. If you have basic skills you should be able to handle this repair.

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

Just removed the top cover only. Reached down and unplugged the door switch. Then removed the switch with 2 phillips head screws. Replaced with new switch. Reached down and plugged that new switch in. Problem solved!

From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.

YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.

Followed the video supplied by this site and everything was as described!

2 hose clamps and a hose, easy! This would be a very common cause of leaks in washers due to all the movement inside.

remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.