The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
This hot water inlet valve is designed to regulate water flow into the washing machine during operation. Featuring a standard hose fitting inlet and a single water outlet, it opens as needed to allow ...
This door lock assembly is a critical component in compatible washing machines, responsible for confirming that the door is securely closed before initiating a wash cycle. When functioning properly, i...
If your washer isn’t filling properly or skipping parts of the cycle, this water valve might be the issue. It controls cold water flow for the bleach dispenser and prewash cycles. The valve connects w...
Looking for a vital component to keep your washing machine running smoothly? The LG thermistor is exactly what you need. This little gadget plays a crucial role in your machine. Working hand-in-hand...
This replacement pump filter, also known as a filter assembly, is a genuine OEM part for your washer or washer/dryer combo. Before beginning this repair, turn off the power and water supply to your wa...
This genuine OEM drum seal gasket prevents water from leaking between the outer tub and spin basket of your washer. It is made of black rubber and measures 2.5 inches in diameter. If your washer is le...
This part is the replacement connector hose or clean-out drain hose for your washer. It is black in color and is sold individually. The connector hose drains water out of the washer if the drain cycle...
The spider, or rear tub support, is located behind the outer tub of your washer, and provides support to the outer tub. It has 3 legs and each measures approximately 10 inches long. If your washer mov...
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7 questions answered by our experts.
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Danny
January 4, 2020
Replacing small water inlet filters orange and blue. Which part?
For model number WM2016CW
Hi Danny, it sadly does not appear this parts are sold individually. Thank you for your question and good luck with your repair!
Hi Benny,
Thank you for your question. According to the LG website. The IE error code indicates that the washer is unable to fill with water. To correct this issue, reinstall the drain hose. Clip the end of the hose to the elbow bracket and connect the elbow bracket within 4 inches of the end of the drain hose. If the drain hose is extended more than 4 inches beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer. Insert the end of the drain hose into the stand pipe and use a strap to secure it in place. Make sure that both the hot and cold water taps are open fully. If the inlet hoses are kinked straighten them out and if they are damaged replace them. If the inlet filters are clogged with debris, give them a thorough cleaning. We hope this helps! Good luck with the repair!
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Daniel
November 3, 2022
The washer would intermittently smoke during the spin cycle. It appears that it is happening more often. The washer does not make any loud noises. The washer came with the house when I purchased the house which was over 10 years ago. Can you determine the issue and would it be worth repairing or replacing the entire unit?
For model number WM2016CW
Hello Daniel, thank you for your inquiry. According to our research, this issue could happen when the drum is loose and rubs against the gasket. Also, when the drain pump is stuck. We would recommend checking the following parts to fix the issue: Ball Bearing, part number PS12072605, Drain Pump, part number PS3579318, and Door Gasket, part number PS3535199. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
What part made of black rubber that is fragmented and is in laundry could it be a seal ?
For model number WM2016CW
Hello James, thank you for contacting us. According to our understanding, the part you are looking for is the rear drum seal, part number PS3522854. If you require assistance to place an order, please contact customer service!
Washer doesn't spin clothes dry. I changed the pump. The pump is working, the washer spin but the clothes are still wet. Why?
For model number WM2016CW
Hi Stephan,
Thank you for your question. If the washer is not spinning during the spin cycle, we recommend checking the door lock assembly and the PCB assembly. Before removing and checking these parts, unplug the washer from the electrical outlet. When inspecting the door lock, first clean the area around it to remove any detergent and fabric softener residue that may have built up. If this does not resolve the issue, inspect the door lock for signs of wear, damage, or cracking. If find any signs of damage, you will need to replace the door lock. When checking the PCB assembly, check it for signs of damage, wear, scorching, or burn marks. If you find any signs of damage, it will need to be replaced. We hope this helps!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
I received the locking device. I received an email from parts select with a repair video link. I watch the video and repeated the steps. Very easy and educational. Thank you for simplifying something I have limited experience doing.
