WHRE5260E6CC General Electric Washer - Instructions
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broken dampening strap and loose agitator
first remove the front washer cover by finding the two pressure clips that hold it to the top lid. gently push the putty knife into the clips one at a time. this will raise and separate them from the front panel. the panel will tilt forward and u can now remove it from the bottom clips by sliding it up and out. to open the top cover u remove the two 1/4 in screws on the sides of the front panel and lift the top. make sure to secure it in place or unplug the single electrical connection at the rear and remove the whole top from the clips, its really simple and the most convenient mehtod. to remove the straps u can now get to all four without much interference. there are two size screw heads so make sure u have a nut driver or small socket set. after changing the straps i went to change the agitator coupling. the agitator pulled directly up without a problem. just put your two hands under and pull straight up with one good jolt. the plastic coupler has one bolt in the middle that came out easily with a small socket set. my problem arose when the plastic coupler would not come off the metal shaft. after a short time of pulling and prying i finally decided to cut it off. using a small hacksaw and taking my time i put two cuts into the coupler. they were on opposite sides and where vertical, running along the steel shaft. i could now split it in two and it came off very easily and quickly. now when putting on the new one make sure the splines line up. push as far down as u can then use the center bolt to seat the gear all the way down. the agitator also has to be lined up just right. it also has splines on the interior that allow it to line up with the coupler and merely push down until it reseats itself in place. replace the top of the washer and then the front panel. don't forget to rebolt the top panel to the frame. push the front panel in until it snaps into place. full replacement time was about 40 minutes and actually not bad with the right tools.
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molly from laguna niguel, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set
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Agitator would not move during wash cycle
I placed both hands under the agitator 180 degrees apart, gave a quick jerk, and seperated the agitator from the coupling. With the agitator removed, use a socket and ratchet to remove the bolt holding the coupling to the spline. Remove the old coupling and slide the new one over the spline. Lightly tap on the coupling if necessary. Insert the bolt with the ratchet and slide the agitator back over the coupling and you are done.
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Mark from Lexington, KY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
Parts Used:
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douglas from danby, VT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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broken drive belt
To diagnose, first I unhooked the washer: power, water supply, and drain pipe. I then slid the washer out, laying it on its front. With nutdriver, I unscrewed two screws that held the other end of the drain tube and removed it completely. Then, again with the nutdriver removed 4 screws from the back near the legs, two in between the legs in the middle, and approx. 4 to 6 on the bottom. This let me pull the bottom off partially to access the motor area. (I did did not take the bottom completely off, only about 2/3 off and let it bend over, as it was flexible tin) The belt was broken. After receiving the new belt, I positioned it between the pulley and the motor and between the drum and the big pulley. Then I rotated the big pulley, pulling the belt onto it as I rotated. At the same time, as I rotated, I pulled the other end of the belt on to the little pulley. Once it was on, I would put pressure on it as I turned the pulley, to jump the belt to the appropriate grooves on the little pulley. Note: the replacement belt had been modified, so it had one less groove than the pulley. I would have known this if I had read the insert that came with the belt first! Anyway, this was not a problem, only a design change. Also it was important to start the belt on the inside, so if it slipped, you didnt loose your bite. Total diagnostic, repair, and reassembly time: 30 minutes plus or minus. I had read other online forums that said you had to loosen the motor, etc. And I do know some type of a belt installation tool was offered on line, but I got along fine with my installation method. An extra set of hands would have been helpful, but not necessary.
Parts Used:
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jon from barry, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Pump and Motor Assembly began leaking and then seized.
First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.
Parts Used:
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Michael from Alexandria, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
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Washer wasn't filling with cold water.
I think finding the tools to do the repair took longer than the actual repair!
After unplugging the machine, turning off the water and disconnecting the hoses~ All I had to do was remove the top front panel~ I think that was 3 screws; remove the old part~ 2 screws, disconnecting a hose, and unplugging the 2 connections; put in the new part~ reconnecting the hose, 2 screws, plugging in the two connections; put the front panel back on~ 3 screws; reconnect the hoses, turn the water back on, plug the machine back in then tested it and it worked perfectly!
When the kids got home from school and I told them I fixed it they high fived me and said, "Way to go Mom!"
After unplugging the machine, turning off the water and disconnecting the hoses~ All I had to do was remove the top front panel~ I think that was 3 screws; remove the old part~ 2 screws, disconnecting a hose, and unplugging the 2 connections; put in the new part~ reconnecting the hose, 2 screws, plugging in the two connections; put the front panel back on~ 3 screws; reconnect the hoses, turn the water back on, plug the machine back in then tested it and it worked perfectly!
When the kids got home from school and I told them I fixed it they high fived me and said, "Way to go Mom!"
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Mary from Hellertown, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Valve was dripping cold water when washing machine was not running.
Took 4 screws off of face plate, exposed valve, unplugged power supply, removed wire harnesses to hot cold valves, removed hot and cold water hoses from back of washing machine, removed two screws holding valve body to washer,put new valve in and reversed procedure. ta da!!!!!!!!!!
Parts Used:
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Jerry from Rogers, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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agitator was no turning
Repaired Agitator - required to pull from the bottom pulling on one side a little more then the other. Once you got loose it comes right off. Under neith there is a bolt that holds on agitator coupler. remove the bolt with wrench or socket wrench and then the agaitator coupler. Replace with new agitator coupler ,make sure grooves are aligned when putting on the rotor. Tap the top of the agitator coupler lightly until it is completely seated. Put the bolt on with wrench or socket wrench. Put the agitator back on over the agitator coupler and agin make sure grooves are alighned and push down until it feels it is seated. When done, give it a light pull to make sure it is secure and then you are done.
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Jody from Deefield, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
Parts Used:
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Ken from West Monroe, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Wrench set
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Broken belt.
Used 1" puddy knife to depress spring loaded retainer tabs. Front panel is removed by prying the top of the front panel away from the machine. Lift front panel to release bottom from machine. Set panel aside. New belt is installed by placing it on the drive pulley and then rolling belt onto the motor pulley. Rotate the motor by hand while moving belt so it is properly seated on pulley.
Parts Used:
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Mike from Meridian, ID
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Broken knobs
Actually putting on a knob is self-explanatory. But wanted to say your company had the best price and reaction (delivery time). Great job by PartSelect!
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Ray from South Pasadena, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Washer agitator not working
First I removed the agitator with a belt. Then I removed the nut with a wrench. The Agitator coupli was smooth on the inside so I knew that was the problem. I got the new part, slid it into place. Tightened the new bolt and replaced the Agitator component with a quick push downwards. Easy!
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Brenda from Coon Rapids, MN
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Wrench set
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washer kept turning off during cycles
First remove the control knobs by pulling them straight off. then remove the screws on the top of the washer control panel and flip the whole assembly forward. remove the electrical connectors(two) and the jumper connector as the new control does not come with one. remove the screws holding the control unit down and remove it. Install the new unit and plug in the two electrical connectors and the jumper connector. flip the unit back up and install the scews on the top. push the knobs back on and you are done
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John from Adams, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Broken Support Tab
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.
Parts Used:
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David from Rancho Cucamonga, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Washer drum would not spin, broken belt
I used a butter knife to pop plastic clips that hold the front panel to the top panel, one clip on each side of front cover. I never thought the new belt was going to fit, it barely fit on the big pulley, much less around the small pulley too. It needs to be stretched a lot to get it on.. but it will fit :)
Parts Used:
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Eric from Bel air, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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