WGT3300XQ2 Whirlpool Washer Dryer Combo - Instructions

use screwdriver topry plastic out plyers to pull out metal latch put new parts in

I changed out the cycling thermostat and the high limit thermostat. Mainly because that was what my research indicated was the problem. I then found some more information online that indicated the gas solenoid valves were bad. I ordered them from you and replaced them. The problem was fixed.

In order to replace the valves you need to remove the top panel. Two screws at the top of the front door assembly hold it on. Remove the screws, lift up on the front panel door assembly and move it to the side. The drum will rest in place. In the lower left corner, under the drum, you will see the solenoids. Two screws attach a plate that holds down the solenoids. Take the hold down plate off, disconnect the control wires attached to the solenoids and lift out the solenoid/control valves. To assemble everything, work backwards to the start. Good Luck

After reading about other people with this same problem I took a chance that this would be what was wrong with my dryer.I took off the front cover of the dryer by removing two screws. I located the faulty coils and simply plugged in the 2 new coils Tah-dah Probably coud have been done without even removing the front panel, but since it was off I vacuumed out the lint ( actually my husband did all of the above, but I tell a better tale than he does and I diagnosed the problem and ordered theparts)

Frist I disconnected the water lines and power cord. Then I leaned the washer back against the wall. Removed the 2 pump retainers and then the pump. Next removed the 2 screws from the motor retainers and pulled off the retainers and motor. Then removed the 3 bolts from the Gear case. Then removed the cap from the top of the agitator with a flat screw driver. Then removed the bolt from the top of the gear shaft. and removed the auger and agitator assembly. Then removed the gear case from the washer. Next removed the slip ring and then the clutch from the top of the gear case. Next removed the 1/4" screws from cover of gear case and removed the cover. Found the top gear bad. Ordered the new gear and pinion kit. Couldn't find any part #'s to match what PartSelect had. Ordered the gear that they should that fit most washers. The pics they had up looked the same as the one that was bad. Had the new gear in 3 days put it back together and it still wouldn't work right. Took it apart again and looked at it and found a small clip on the bottom side of the gear was upside down. Fliped it over put the gear back in and ran the washer with the gear case out and it worked. Put it back together again. And learned a good lesson always watch how you take things apart for when it's time to put it back together!

actually i found your site before i even looked at the dryer,thats how i knew to check for the thermal fuse.
I ordered the part and it was on my door in 36
hours,pulled the two wires off the old fuse and installed the new,put the back cover on and it has been working ever since,thanks ( your in my bookmarks)

1. Read many other repair stories for similar symptoms. PartSelect Forum was an excellent resource.

2. Posted my problem on PartSelect Forum and awaited reply. Read replies, and followed provided link to step-by-step guide for the procedure. PartSelect forum moderators were excellent advisors!

3. Performed the first half of the procedure to get to the diagnosed root cause. In some of the stories I had read, people had turned the washer on its back or tilted it up to get at the area from underneath. I am so glad I followed the conventional instructions, and left the washer standing and simply removed the cabinet. It was surprisingly easy. There's a reason why it was designed that way. I am also glad that I chose to remove the pump from the motor. While it is true that you don't *have* to remove the pump from the motor to get at the coupling...it hardly seems to make sense to remove the hoses instead. Removing the pump was incredibly easy, and by doing so, I never had to break any "wet" connections, and not one drop of water spilled over the course of the entire repair. (Even though I forgot to shut the water supply valves before I got started. Ooops! At least I remembered to unplug the power cord.)

4. But despite the open valves, the galoshes came into play not for their ability to repel water, but for their value as an electric insulator. I wrapped the galoshes around the handle of a long screwdriver when I discharged the motor's capacitor. :)

5. Ordered parts. Washed clothes in sink. Waited. Washed more clothes in sink. Waited some more. Washed more clothes in sink. Waited still more. Came very close to stopping payment to PartSelect because the very simple, commonly-requested part I ordered, which was supposedly in stock on the day I ordered it, didn't ship until the day it was supposed to arrive--even though I paid extra for expedited shipping. And I was never sent an e-mail to warn me that the parts were going to be delayed. And then to top it all off, rather than make up for some of the lost time caused by their own error, and ship it overnight, PartSelect chose to ship it 2nd day. All that good will generated by the excellent website completely evaporated by the failure to correctly complete the simple tasks that the business has needed to be good at since before computers were even invented. I will never use PartSelect again.

6. Prying the old coupler halves off of the motor and the washer took some effort, but was not overly difficult. I wound up removing the motor mounting plate in order to get better access to the half that was stuck on / needed to be attached to the drive train of the washing machine. Mounting plate was a breeze to remove and attach with a socket driver. I used one of those stubby flat-head screwdrivers to pry the old parts off. This was the one time where I thought it might have been easier to have the washing machine tilted up or on its back...but I muddled on through without even removing the bottom panel, and it wasn't too awkward. I used a large socket and a full-size hammer to not-so-gently tap the new parts into place. Putting all of the parts back together took a bit longer than it took to break them down, but it was easy. The instructions for putting the electronic control panel into test mode had been rolled up and taped to the cabinet inside the top panel. After I put the cabinet back on, I used those instructions to test all the cycles before fastening the top panel and testing the machine with an actual load. So far, so good...

After looking at the schematic to see what was in line with the motor, I found the fuse as the first item. I pulled the fuse out and used a multimeter to ohm out the fuse. Upon using the meter I found that the fuse was bad. I typed into Google my part number that was on the fuse and the PartSelect Website came up as one of the choices to pick from. When the part arrived approx. two days later I installed the fuse by first unplugging the dryer and then removing the bottom panel and removing the fuse from the exhaust by using a small 1/4 inch wrench and pulling out the old fuse. I installed the wires on the new fuse and re-installed and put the 1/4 inch screw back in. I started the dryer after plugging it back in and it worked like it should have. Thank you for the part and I have recommended your website to other people already.

Part Select provided the problem determination information and the video on how to install the replacement parts. I ran into one problem, I could not remove the lock nut to remove the inter and outer tub. I should have bought the special wrench for $14, no local DYI or hardware store had the wrench. So, after examination I used a large screwdriver and wood block to lift the tubs up just enough to remove the old pads and replace with the new. The old pads showed only a wear, but was enough to spin the tubs off balance. The new tabs made the washing machine work like new. New washer $500, repair man $150, parts and information from Part Select $20 bucks, priceless.

First it was a process of alimination to find out why it was dropping out. After the problem was found it was just a matter of replacing the holding coil on the gas valve. Thank you fred kenney sr

First unplug the electrical chord and disconnect the water supply after you have turned it off. Drain all water you can by putting the drain hose into a bucket or water container lower then the drain hose. Remove the two screws at base of the front panel. Then go to the back side of the machine remove the two screws at the top of the back panel, this allow you to remove the top switch panel. Remove the two screws at the bottom outside corners of the back panel and then you can lift the panel up and away from the base. I leaned the back against my dryer because I did not have a helper. Go to the front of the machine, lift the lid and grasp with one hand the machine's sheet metal lift and pull it off the base. There are two metal clips attaching the pump to the motor. The pump slides off and I did not have to remove the hoses. Unclip the electrical connectors from the motor and capacitor. The motor is mounted with two clips with a screw secure it in place. Unscrew and unclip and the motor should slide out. Be sure to inspect the direct drive coupler, the parts not too expensive. I had replaced mine just 4 months ago so I was good to go. Reverse the procedure and you should be in business.

I recommend you order the idler pulley as soon as you start to hear the unusual noise indicating metal against metal. Replace the idler pulley before it fails and possibly causes more damage to the drive system. Simply removed the power cord at the back of the dryer and then the multiple screws holding the back panel in place as well as the clip holding the exhaust vent in place. You may need to remove the top panel to access a few of these screws. A diagram of the belt routing is in the paperwork I found behind the front lower panel of the dryer. This too is easily removed with just a few screws.

My 14 year old son did it as I supervised! Pulled the dryer out on a dolly, unpluged the dyer, removed 9 hex head screws to remove the back cover, removed and replaced the thermal fuse, located next to the exhust outlet, set the cover back on, moved the dryer back in with the dolly. I had the thermal fuse over nighted to me for a total price of $35, figured I saved at least $150 on a service call by Whirpool.

Removed front of gas dryer and cleaned all lint out. Checked HSI, and cleaned flame sensor. Split (3 terminal) gas coil terminals were intermittent. Read about 700 ohms across outer two terminals, but center terminal to either outer terminal was open (Infiniti on meter) 2 terminal coil measured about 550 ohms. 3 terminal coil should read about 700 ohms across outer terminals, and about 1.5K ohms center to outer terminals. Unscrewed index cover plate and replaced coil, 2 terminal coil was okay. Reassembled and finished 12 loads of laundry no problems at all.

I removed the discharge duct from the back of the dryer. Then, I removed the screws on the back of the dryer and the back itself. This exposed the cycling thermostat. I removed the screw holding the thermostat. I took the wires off the defective thermostat and reinstalled them on the new thermostat. Then, I reassembled in reverse order.

Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty