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Tammy
September 7, 2022
1 element on stove doesn’t work. 1 element always cooked high even on low. Now another element is doing the same staying hot even on low. What parts do I need?
For model number WFE540H0AS0
Hello Tammy, thank you for your question. Each burner is on a separate circuit and is controlled by an infinite heat switch. We recommend replacing the Infinite Switch, part number PS11740785, that controls the heating elements. Please submit a new question if you have any follow-ups.
Hi Qazi,
Thank you for your question. The part number listed under your model number for the terminal block
cover box or wiring cover is PS11752905. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
the oven heats beyond the set point. have already replaced the safety thermostat and the oven sensor, but did not fix problem.
For model number WFE540H0AS0
Hi Jeff, thank you for reaching out. An oven vent helps circulate air throughout your appliance and helps keep it at an appropriate temperature. Covering this vent can affect the temperature. Dirt, grease, or grime may also cause vent blockages and lead to similar results. So, if your oven is overheating, keep your vent clear of anything that may block it and give your appliance a good deep cleaning. If this does not help, you will need to replace the bake element, part number PS11703285. We hope this solves your problem!
Fan no longer spins during convection heating and very, very slow to heat to temp, if ever. Bake selection taking far longer than normal to reach desired temp.
For model number WFE540H0AS0
Hi Daniel, thank you for reaching out. We have researched and found that the issue is with the control board, part number PS11756564. We would recommend replacing the control board to fix the issue. Glad to be of assistance!
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
Took 2 screws under front edge of smooth top. Unscrewed ground wire from back of smooth top unit. Unplugged 2 wire bundles, from back. Took bad element out , put in new one. Put back together. About 10 min's tops. Easy peasy.