WD-12433BDM LG Washer - Instructions
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Water filling the basin
Water would fill the basin when the washer wasn't used. I followed the video created by this site to make the repair. The video gave me the confidence that I could successfully make the repair myself. The hardest part was physically moving my washer out of its corner to make the repair. The parts were plug and play. Awesome!!
Parts Used:
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Chris from RIVERVIEW, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Hot water inlet had leak, kept filling washer, when offw
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Rudy from SAN DIEGO, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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The tub-to-pump hose was leaking.
I tipped the right side of the washer up 9.5 inches using two 2x4s and I was able to remove and replace the old hose with the tools described.
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James from Castle Rock, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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During high speed spin mode noise similar to jet afterburners emanating from unit
Viewed two (2) on-line video's for bearing replacement. Produced a 40 item "punch list" as to action to perform following video. Followed sequencing of video's. Noted a 10mm and 17 mm socket needed, used 3/8 drive sockets. Also noted that a "deep Socket" of unspecified size used to aid in removal of nylon pins attaching (3) shock absorbers. Found that 1/2 inch sized (SAE) socket in my 1/2 inch drive socket set fit in the confined space nicely. Did not need the "deep sockets" (3 plus inch overall length) rather a normal sized 1/2 drive socket worked nicely to depress the nylon pin retainers. During reassemble replaced outer tub gasket, checked bolt torque six (6) times over 45 min. to assure complete seating.
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Edward from PFLUGERVILLE, TX
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set
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A leak was created via puncture of metal part of bra that fell out.
Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.
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Travis from Marietta, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
Parts Used:
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john from pearl river, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
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mark from pleasant prairie, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
Parts Used:
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gerald from wis dells, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
Parts Used:
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Robert from Asheville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
Parts Used:
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sherman from BROKEN ARROW, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Drum not rotating
Replaced rotor assembly by removing the back panel off the washer. Removed center bolt to be able to take out roto assembly. Magnets made it a little resistant, but with a little wiggling came off fairly easily.
Parts Used:
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Jim from Oak ridge, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Bellows had developed a small hole
Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!
Parts Used:
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Verle from Malcolm, NE
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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My door boot seal, part K 510 in the blow up parts diagram , had a hole in it and the washer was leaking.
My washer was leaking and the first thing I had to do was diagnose the leak. I removed the rear door cover of the washer to watch and see where the water was coming from. When I saw the drip and on and off constant stream coming down from the door area, I knew it was the boot seal. So I got online and watched the video on how to repair the boot seal. I would like to add two additional steps. After disconnecting the drain valve on the bottom, there was also an orange dual valve (part K 512) on the top of the boot along with an electric eye (I think part K 513) that needed to be removed. The dual valve was easy: just remove the clamps and pull out the valve stems. The electric eye was secured with a nylon strip lock, and fortunately I had an extra one laying around. Cut the nylon lock and push the electric eye out of the top of the boot. Once I got to the step where I was lubricating the door boot seal groove, I also lubricated the orange dual valve stem and electric eye. They were easy to pop back into place, and then I secured the electric eye with a new nylon strip lock and the valve with the clamps. This entire repair took me about 90 minutes, and it was not that hard to do. The only difficulty I had was trying to pop the control panel off, and also trying to get the spring clamps off. I recommend you purchase a spring expansion tool like that shown in the video.
Parts Used:
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gary from Oklahoma City, OK
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Very loud spin because of bad bearings.
I first tried to replace just the tub bearings (and the shaft seal) but found it impossible to get the old bearings out of the old outer tub. Partselect.com made the return easy and I ordered the rear outer tub assembly, which includes bearings already installed. For the most part, you have to completely disassemble the washer, removing the entire outer tub. If I had to do it again, I would order a new seal for the outer tub as well. The hardest part is getting the tub back together inside the unit. It really helps to have a helper.
Parts Used:
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Steven from Atlanta, GA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
Parts Used:
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Rod from Camano Island, WA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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