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TFF20DCM General Electric Refrigerator - Instructions

All Instructions for the TFF20DCM
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plastic water line through bottom door hinge assembly
This problem applies only to replacement of the bottom hinge assembly on the FREEZER door. Repair of the other side, the non-freezer door, is quick and easy.

The problem with the freezer door hinge assembly is that a plastic tube goes right through the bottom hinge. It appears that this tube supplies water to the ice maker.

On our fridge, the door could not be removed to do the hinge replacement without disconnecting the plastic tube. There was a junction in the tube right next to the hinge, but the junction would not give, meaning it could not be pulled apart. It appeared to be permanently joined.

So we had to cut the tube with shears. Then the door could be lifted off and the hinge was replaced.

Then the question was how to reconnect the tube. We finally did this by trimming off the remainder of the junction and rejoining the two tube ends by taping them over with lots of duct tape after the tube had been threaded through the hinge. Fortunately there was enough slack in the tube to allow this trimming and taping.

With that done, the door was lifted back onto the hinge, the top hinge insert was replaced, and the job was done.

The duct tape union in the tube so far has not leaked and we don't think it will.
Parts Used:
Door Hinge and Closing Cam
  • James A from KETCHUM, ID
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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The refrigerator door would no stay closed
I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.
Parts Used:
Door Closing Cam
  • Ken from Fountain Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Refrigerator door was not closing fully and was about 1/2 lowere than it should have been
This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.
Parts Used:
Door Closing Cam
  • Richard from haverford, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Broken cam pieces, top and bottom
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
Parts Used:
Door Closing Cam
  • Dan from Dallas, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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family member melted fan with hair dryer
Unplugged fridge.Removed 2 screws holding a panel. After panel removed took off old fan and inserted new. Quite simple.
Parts Used:
Evaporator Fan Blade Kit
  • Lauraine from Rocky Hill, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
Parts Used:
Door Closing Cam
  • J Barry from Sparta, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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Refrigerator door was not closing by itself
Please note that I did this repair 2 times before and it was very easy, it took me longer to get the stuff out of the refrigerator door.

But this time the existing upper and lower cams broke, and the lower part of the door was making contact with the screw that holds the lower cam to the lower support bracket damaging the head of the screw.

Now I could not use a screw driver and I had to use a wrench and a vise grip to hold the round screw head (not easy), and then replace the screw and nut.

I had to insert 2 flat washers under the lower support, to separate the door an additional 1/32 from the ref. base to accomodate the fact that the door gasket had lost its regular shape in the lower part of the door (I discover this when I dismounted the door).

Then I removed the damaged cams, replace them with the new ones and now it is working ok.

Manny
Parts Used:
Door Closing Cam
  • MANUEL from PHILADELPHIA, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Both door Cams broken even though I could see only one.
I learned from previous descriptions. Most important is there are two cams so order two. Second is that the door can be blocked from the bottom so the door doesn't have to be unloaded if you are careful. Remove the vent cover. Raise the door as high as possible while closed then block it from dropping down. I used wooden blocks. Remove the lower hinge and bracket on the bottom of the door. Put everythng back and you're back in business. A kit with both cams, spacers, and screws with diagram would have been nice to have.
Parts Used:
Door Closing Cam
  • Tom from Ammon, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Light was flicking
It was way to ez to install only a couple of minutes that's it
Parts Used:
LIGHT SWITCH
  • Stephanie from KEARNY, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Broken light switch
took a little more effort than the video show to remove old module and replace new. Works fine now.
Parts Used:
LIGHT SWITCH
  • Ted from SANDWICH, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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not closing. part broke.
Watched the video very good. Thank You
Parts Used:
Door Closing Cam
  • Clinton from Melbourne, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Fan blade broken
Removed the broken fan blade (just pulled off) and replaced with part purchased PartSelect. Very easy repair, no tools required.
Parts Used:
Evaporator Fan Blade Kit
  • John from Cumberland, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Door does not shut on its own
I used a block of wood to hold up the door. Then unbolted the lower hinge from the fridge. That is when I found out that it was fine and it was the upper half of the hinge that was broken (worn).
So I unbolted the upper hinge (mounted on the bottom of door) It uses the same part. So I installed the part on the upper half of the hinge.

I wish somebody would have told me that you need 2 of these for each hinge. The bottom one was in good shape, lucky for me.
Parts Used:
Door Closing Cam
  • Gary from Sandy Hook, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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door wouldn't close all the way.
There was what seemed to be a half chewed up washer under the refig. door. The door wasn't closing all the way. DING!! Something was wrong!!

I looked up your schematic for the refrig door and decided what piece might have broken. It was a good guess and the part showed up a few days later.

I wedged up the refrig door to take the tension off the lower bracket. Then, just took off the bracket and replaced the broken door closing cam.
Parts Used:
Door Closing Cam
  • Thomas from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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The door activated light switch was missing.
Pulled the two wires out from the access hole in the lower part of the refrigerator. Put them in the spade connectors on the new switch, and pushed the switch into place.
Parts Used:
LIGHT SWITCH
  • Don from Eugene, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the TFF20DCM
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