SHP865WF2N Bosch Dishwasher - Instructions

popped off old spray arm from under the rack and put on new spray arm,
couldn't be any easier, 5 minute job, door closes easily now!

The new rack arrived nearly ready to install. The brackets and wheels that connect the rack to the track in the dishwasher were already on the new rack when it was delivered. All I had to do was move some plastic parts from the old rack to the new rack. This is very easy and does not require any tools since the parts snap onto the racks. It's worth taking a moment to study the way each part is attached to the old rack before moving it to the new rack. Pay particular attention to exactly how & where the spray arm tube snaps to the rack. That tube took me two tries to get right. The whole operation took less than 15 minutes.

Removed the dishwasher from the cabinet, laid it on its side, removed the old pump/heater, installed the new and reinstalled the dishwasher. What made this a little more difficult is my dishwasher has a bottom to it that would be very difficult to remove, access to the pump is from the side! I have large hands, not much room to work!

removed machine so left side water drain matrix was accessible, replaced that unit, reinstalled machine to its built-in location.

Initially, I received an E15 error. I evaluated for leaks but couldn't find anything except for water in the bottom of the dishwasher after about 30 minutes of the initial cycle. After discovering the hole in the flow tub, I order the part. It came a few days later & replace the part within a 15 minutes of receiving it. I didn't think it would resolve the issue but it did. Thank you!

Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.

We followed the video and had no problems with leaks at all afterwards. The parts fit perfectly and the machine is working great again.

Simply removed the four screws holding the handle in place, gently removed the handle and inserted the new part. You have to be careful and work slowly in order not to damage the front of the door while getting the snap locks unsnapped.


Once the old part was removed, simply snap in the new part and put the screws back.

Great help in locating the correct part on the phone.

Easily removed the old one by carefully pulling it and repeated this procedure to replace it. Total time took less than 15 minutes

The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.

The handle fits from the inside of the outer door panel. I removed the panel. The handle is easier to remove if you break it in the middle. I then installed the handle and front panel. Note the length of the screws and their positions.

Mistakenly opened covers for the drain pump. Had to put those covers back in place.
Heater and pump installed easily with a bit of careful maneuvering the plugs and plug housing from the exterior. Pump installed in place easily. Clamp fit perfectly.

Followed the video on your site and it was an easy install with no more leakage.

The spray arm makes a slide in attachment to a slide out drawer. It was removed by forcing out of the connection on the back of the drawer and the replacement was installed by sliding it into the same connection point.

Repair was simple once the problem was diagnosed with the inlet valve.
Most of the work was in disconnecting the necessary lines so the dishwasher could be removed from the cabinets to replace the bad valve. Replacing the valve was easy. Reinstalling the dishwasher was just the reverse of the removal. The replacement part matched the original and solved the problem we had.