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Questions And Answers for RF4287HARS
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Donald
January 3, 2020
Refrig side cold. Freezer not cold ?Temp display lights partial illumination ?
For model number RF4287HARS
Good Day Donald. Thank you for your question in regards to your unit (Model Number RF4287HARS). Based on our research, you may need to replace the Refrigerator Evaporator Fan Motor (PartSelect Number PS4138377). You can order this part either online at our website www.PartSelect.com or by calling us by phone at 888-260-4310. Best Regards.
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Lori
January 22, 2020
I cannot change my ice from crushed to cubed...we recently replaced the part that you push to get water or ice because it broke. since we replaced that part we can’t change the ice function on the front panel. it stays on crushed mode. any advice?
For model number RF4287HARS
Hello and thank you for writing.
Your ice maker should have a reset button, locate it and then reset the ice maker.
Next step we suggest to try a hard reset:
Go to your breaker box and shut the breakers for your unit off, wait 5 minutes and then turn the breaker to on again. That should hopefully clear this problem.
We hope this helps. Please contact us anytime if you require further assistance.
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Keith
December 28, 2022
Find water on floor. Suspect drain is clogged. Layer of ice under freezer. How do I clean the drain?
For model number RF4287HARS
Hello Keith, thank you for your question. We have a video for a similar model that should be of some assistance. We hope this helps.
Hello Jean, Thank you for the question. You should be able to lower and raise the Shut Off Arm to turn the Ice Maker on. We hope this helps!
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Kirk
December 27, 2022
My ice maker is making ice but not dispensing
For model number RF4287HARS
Hi Kirk, thank you for contacting us. If your ice maker is not dispensing ice, we suggest that you check and replace the bi-metal defrost thermostat. The reason why the ice maker does not dispense ice is that an ice clump has formed inside it. If this does not help, then there could be an issue in the ice maker assembly and it will need to be replaced. If you require assistance to place an order, please contact customer service. We hope that helps!
OMG seriously! I stopped into my go-to appliance repair shop to ask about what might be needed to repair the problem with my refrigerator door. They said you will need to replace the Mullion Flap piece. Cost would be $250-300 with part, labor and service. I went on line to see if I could handle the repair process myself. I found a How to - U Tube video and turns out I only needed to replace a little spring and pin not the whole Mullion Flap. Went to Parts select, ordered the spring and pin and did the repair myself in about 5 minutes. Shipping was $7 so I ended up paying $13 total.
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
Placed new spring pin and new spring in place with pliers-10 seconds tops. HOWEVER!! Your instruction video is INCORRECT. Spring must be placed opposite of video with bent side toward million otherwise million is flipped outward not held closed. Two frustrating days before I figured that out.
