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$3.38
In Stock
Questions And Answers for RF267AERS/XAA
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Lyndi
July 27, 2023
Freezer has iced over from front to back. The bottom shelves in the fridge are freezing with ice. I replaced the door seals.
For model number RF267AERS/XAA
Hello Lyndi, thank you for reaching out. According to our research, you may need to check the defrost thermostat, part number PS4140510, to fix the issue. We hope this helps!
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
Went to You Tube and saw video on how to replace broken mullion spring. Ordered part online (more than one in case one broke -very cheap <$3.00 per part). Watched video twice and was able to follow instructions and insert spring correctly. Not difficult if you pay attention to details on how the spring must fit and which end goes where. The door works perfectly!
