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Questions And Answers for RF267ABRS
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Thomas
June 25, 2021
I have water, then ice forming on the bottom of the ref. Usually this has been from defrost tube being plugged. The tube is clean so the water is coming from another source. Water seems to be on the left (as you look at it) side.Thanks
For model number RF267ABRS
Hi Thomas,
Thank you for your question. If there is water leaking inside the refrigerator, you will need to check the water lines to see if they are clogged or cracked. You will also need to check the water inlet valve and the ice maker to see if the water is coming from them. We hope this helps! Good luck with the repair!
Spacesaver icemaker stopped working. Does not appear to have frozen up.
For model number RF267ABRS
Hi Sandie, thank you for your question. There are two parts that you should check for this issue. The first part to test would be your water inlet valve. The valve has two solenoids that control either the dispenser or the ice maker. Even if your dispenser is working the ice maker solenoid may not be and vise versa. The valve can be tested with a multi meter and should be reading between 500 - 1500 ohms of resistance. If that part is testing correctly then you should look into your ice maker being the issue. Good luck with your repair.
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Patrese
March 22, 2022
I need to change the incandescent bulb in the top of the refrigerator. The cover seems to be stuck. How do you remove it. Does it drop down from the front or back? Thanks.
For model number RF267ABRS
Hi Patrese,
Thank you for your question. There are tabs that hold the cover in place. To remove the cover push the cover towards the back of the refrigerator to release the tabs in the front and then remove the cover from the refrigerator. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Barb
February 28, 2023
The light went out in my unit. I replaced the bulbs but still have no light. I removed the light assembly and there is nothing there except a little round black plastic object that the power runs through.
For model number RF267ABRS
Hello Barb, thank you for reaching out. According to our research on your model, the issue is probably related to the Door Switch, part number PS4138735. The Door Switch turns the light off when you close the door. We hope this solves your problem!
Ice formed behind refrigerator back wall and under freezer drawer
For model number RF267ABRS
Hi Geraldine, thank you for contacting us. We believe your refrigerator is having this problem because of the faulty control board, part number PS4139770. It manages the functions of the refrigerator such as cooling and defrost times. We would recommend replacing it to fix the issue. We hope this helps!
OMG seriously! I stopped into my go-to appliance repair shop to ask about what might be needed to repair the problem with my refrigerator door. They said you will need to replace the Mullion Flap piece. Cost would be $250-300 with part, labor and service. I went on line to see if I could handle the repair process myself. I found a How to - U Tube video and turns out I only needed to replace a little spring and pin not the whole Mullion Flap. Went to Parts select, ordered the spring and pin and did the repair myself in about 5 minutes. Shipping was $7 so I ended up paying $13 total.
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
Placed new spring pin and new spring in place with pliers-10 seconds tops. HOWEVER!! Your instruction video is INCORRECT. Spring must be placed opposite of video with bent side toward million otherwise million is flipped outward not held closed. Two frustrating days before I figured that out.