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Questions And Answers for PSB2201NSS01
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Gloria
September 13, 2023
Hello, the metal looking cardboard piece with the two tabs on it that goes as a cover over the opening behind the light on the top of the microwave is broken
I can get the tabs in but the other part of it is missing its corner.
So it keeps falling off. Is there anyway that I can replace that piece?
For model number PSB2201NSS01
Hello Gloria, thank you for your inquiry. According to our research, the part you are looking for is the bracket, part number PS12709837. Glad to be of assistance!
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Matthew
December 26, 2022
While using the speed cook function cooking sweet potatoes the unit made a noise and completely shut off. No lights...nothing.
For model number PSB2201NSS01
Hello Matthew, thank you for writing. Our research indicates the part you may need is the VFD Module PS16729029. Good luck with your repair.
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Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Unscrewed the light cover beneath the microwave with a phillips head screwdriver. The bulb is very tiny and has 2 straight parallel prongs that slide into 2 small holes. Grab bulb from both sides with each hand firmly and slide STRAIGHT out (no twisting or pushing). Don't worry about breaking even though it may take a fair amount of pressure to pull out. New bulb arrived within a couple of days. Due to high shipping cost, suggest buying 2 or more bulbs at once. Bulb is often used as a kitchen night light so that is probably why I only got 9 months out of it.
Unpluged power cord!! Removed front control panel to expose electronics (need to remove top horizontal vent cover to expose mounting hardware). Unplugged leads to control panel board. Removed magnetron with Tstat (3- phillip heads, need stubby). Installed new parts and control panel, plugged it in tested. Done.
