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PP972KM1CC General Electric Cooktop - Instructions

All Instructions for the PP972KM1CC
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Two burners were not working
I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.
Parts Used:
Infinite Control Switch
  • Terri from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 10 people found this instruction helpful.
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Cooktop cleaner was sprayed on top of dial causing short circuit
A cleaning spray was allowed to caused a short circuit of the infinite control switch. Here is the sequence of a very easy way to repair it: Turn off the power to the unit. Take the bottom metal cover off. You should be able to find the one that was burnt out (my was the bigger surface burner switch). Take photos of how each colored wire are connected ( I used my cell phone). Review the photos!! You will see that the switch has two clamps holding the metal cover to the plastic casing on the sides. Using a narrow screw driver, pop loose the plastic casing from the metal clamps. This way you don't have to take the unit totally apart. The metal casing should be fine. Clean it well, making sure it is dry. Take the new switch and also take the plastic casing from the metal top cover. Replace the metal pin and the plastic casing only. Make sure you line it up the same way with the little blue box in the same orientation. You may not have enough room for your hand and your view. By feel, you should be able to place it there and pop it in. Check the taken photos and connect the wires following the same diagram. Replace back the metal cover. Turn the power on. Enjoy dinner!!! Michael.
Parts Used:
Infinite Control Switch
  • Michael from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The large front right burner of the radiant cooktop did not work
Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!
Parts Used:
Infinite Control Switch
  • Arthur from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Haliant element was not heating
Take off the two small screws under the glass top. Use a nut driver or small Cresent wrench. Prop up or have somone hold the top up while you remove the old element and make sure you mark where the two clips that hold it to the top are located. Now disconnected the wires and attached them to the new element. My suggestion is to take off only one wire at a time and attach it to the new unit. A very easy fix. Not more than a 15- 30 minute effort.
Parts Used:
Haliant Element - 12 Inch
  • Mike from Marco Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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intermittent between low & high elements
remove knobs and plastic nuts behind them, remove the six hex head screws holding switch plate, Remove two screws holding problem switch to plate. Swap wires one for one and reverse the process to complete repair. PS don't forget to turn off the range at the breaker panel.
Parts Used:
Infinite Switch
  • Fred from Plymouth, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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burner worked on high only
Followed directions from Rodney of Erath La. Directions were perfect and helped me to decide to under take this job. Job took a little longer spending some time to clean the glass top on both sides and around the counter top where it mounts. The actual repair time was quick and easy thanks to Rodney. Price of the part was reasonable and delivery got here quick. Will deal with parts select again! Carl from Florida
Parts Used:
Infinite Control Switch
  • Carl from Delray Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the PP972KM1CC
16 - 21 of 21