NTW4516FW4 Amana Washer - Instructions
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The upper agitator would not engage (would spin freely in both directions)
I simply watched the brief video supplied on both the page as well as my emailed receipt and performed the steps as directed. There were no deviations required... it was exactly how the video described it. Honestly, I expected a more lengthy and complicated repair!
Parts Used:
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Blair from CLINTON, WA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
2 of 2 people
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Top auger of the agitator assembly did not work due to worn out cogs in the top bushing
I removed the softener cup from the top of the agitator unit. The auger works separately from the bottom agitator. Remove the cap from down in the auger. There is a 7/16" bolt that holds the Auger and agitator to the center shaft. Loosen that bolt with a 7/16" socket on an extension from the ratchet wrench, and remove it from the bushing- I used a magnet. You will need to hold the agitator to loosen the bolt. Save that bolt. You will need it later. The entire agitator and auger can be lifted as a unit straight up out of the washer tub. There is a plastic bushing in the replacement kit. Slide it down over the center shaft with the small tabs up, then apply some Vaseline to the tabs as a lubricant. The new agitator can now be slipped down over the center shaft and seated on the bushing. Place the top auger onto the shaft down on to the agitator. Next, assemble the top bushing by placing the four cogs into the slots with the small pegs. The cogs must have the side with the raised area on the top of the assembly. Next push the plastic keeper down over the center of the bushing to hold the cogs in place and push it down to secure the cogs. Place this assembly into center shaft and line up the four rectangular holes in the top bushing with the four plastic prongs below. The top bushing assembly may be pushed down and secured by the four upright pegs below. If there are plastic tabs obstructing the rectangular holes in the top bushing , you can put the bolt back into the center hole and carefully tighten it down making sure the four holes align with the four pegs below. Tighten until the top bushing is securely in place. You will need to hold the lower agitator while you tighten the bolt with the socket wrench. Replace cap over the top bushing, then the softener cup into the top of the agitator assembly. The job is complete.
Parts Used:
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Kenny from JACKSON, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Socket set
2 of 2 people
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Washer would not agitate
I ordered the part and watched the installation video. It would have helped if I had watched the video all the way through at least once. Instead I paused and restarted it as I did the repair. As a result I had a hard time putting the agitator back together. Otherwise it was a fairly easy repair and my 20-year-old washer works great again!
Parts Used:
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Beverly from MONUMENT, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Wrench (Adjustable)
2 of 2 people
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Upper agitator not turning.
Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.
Parts Used:
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David from MILLBRAE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
2 of 2 people
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Replace Agitator kit
Removed top agitator bolt lifted agitator out and replaced ring and geared dogs. replaced Agitator top swirl vanes. It would have been nice if the kit included agitator grease and a new bolt and washer.
Parts Used:
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Dean from SAN JOSE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
2 of 2 people
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agitator bumping and knocking
I removed the agitator top cap first. I reached inside and removed plastic cap. I then removed the 7/16 bolt inside the agitator and lifted it out of the machine. I put my foot on the bottom part of the agitator and pulled the top part off. I removed the plastic bushing in the bottom part and then removed the plastic bushing with the dog ears and the bolt. I used some appliance grease on the bushing on the bottom part and slid the top part of the agitator back in place and replaced the 7/16 bolt. It worked like a charm. My wife says I'm her hero. Thanks for making it so easy.
Parts Used:
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JOHN from SPRING HOPE, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
2 of 2 people
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Agitator not turning on the top
I ordered a whole agitator repair kit. Had a few problems getting everything to line up right.Finally figured out what I needed to do and everything worked like it should.
Parts Used:
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patrick from LA PINE, OR
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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Agitator wouldn't twirl.
Removed old agitator and determined teeth in center were worn down. Purchased new upper agitator assembly and repair kit. It now works like a new washer. (NOTE: It wasn't until after I did the repair that I heard 15 years is quite old for a washer. But it cost me $40 to repair compared to $500 to replace. I hope it lasts another 15 years!)
Parts Used:
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Sandra from Hartford, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Wrench (Adjustable)
3 of 5 people
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Agitator not moving
Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes
Parts Used:
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Kevin from ALBUQUERQUE, NM
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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Agitator cogs all broken
Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.
Parts Used:
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Kelly from AMARILLO, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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Would not Agitate
Tip the washer on its back remove the agitator install new one under 15 minutes
Parts Used:
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Scott from HILBERT, WI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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The cloths mover stopped working
I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.
Parts Used:
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Bruce from Bentonville, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Agitator cogs wore out in about three years, requiring replacement.
I ordered these parts for next day delivery. The next morning they were on my door step!
I pulled off the plastic cover inside the agitator, under the softener dispenser and replaced the old "O" rign with the new one. Next I used a 3/8" socket with a 6" extension to loosen the agitator nut and removed it. The one on our machine was on rather tightly - a bit too tight in my estimation.
The upper part of the agitator lifted easily. I lifted out the cog mechanism and studied it. I took the new parts, and assembled them, using the old parts for visual reference. All of this took about ten minutes. Be sure you push firmly on the retainer until it locks in place to keep the cogs in their slots.
Next I spent about 15 minutes cleaning up the agitator just because I like to put stuff back together in 'clean condition'.
Next I replaced the thrust bearing. The instruction specified a special grease to lubricate the thrust bearing - order this when you order the parts. The original one had no grease on it and was quite worn. I used food grade vaseline. You could probably also use silicone lube on this, the part is nylon.
After I cleaned the assembly and put in the new thrust bearing, I replaced the agitator. I had slight difficulty lining up two grooves on the cog holder for the guides in the main agitator mount but got them lined up on the third try - that took less than a minute. I put the new washer on the nut, inserted the nut and tightened it down - be careful not to over tighten, just make sure it is snugged down.
Over-all this is a fairly straight-forward repair job and is not difficult - anyone who can follow easy to read instructions and run a socket wrench can do this. I would only caution to make sure the new cogs are correctly oriented in their holder. Study how the original is assembled so you can duplicate it with the new parts. Just for the record, the nut is standard right hand thread - lefty loosey, righty tighty.
I think these parts are made to fail on purpose - if the machine gets over loaded and the agitator can't work it will chew up the cogs rather than break the agitator. Good thinking on some engineer's part!
I was lucky when I found Parts Select - I'll come here for my parts from now on!
I pulled off the plastic cover inside the agitator, under the softener dispenser and replaced the old "O" rign with the new one. Next I used a 3/8" socket with a 6" extension to loosen the agitator nut and removed it. The one on our machine was on rather tightly - a bit too tight in my estimation.
The upper part of the agitator lifted easily. I lifted out the cog mechanism and studied it. I took the new parts, and assembled them, using the old parts for visual reference. All of this took about ten minutes. Be sure you push firmly on the retainer until it locks in place to keep the cogs in their slots.
Next I spent about 15 minutes cleaning up the agitator just because I like to put stuff back together in 'clean condition'.
Next I replaced the thrust bearing. The instruction specified a special grease to lubricate the thrust bearing - order this when you order the parts. The original one had no grease on it and was quite worn. I used food grade vaseline. You could probably also use silicone lube on this, the part is nylon.
After I cleaned the assembly and put in the new thrust bearing, I replaced the agitator. I had slight difficulty lining up two grooves on the cog holder for the guides in the main agitator mount but got them lined up on the third try - that took less than a minute. I put the new washer on the nut, inserted the nut and tightened it down - be careful not to over tighten, just make sure it is snugged down.
Over-all this is a fairly straight-forward repair job and is not difficult - anyone who can follow easy to read instructions and run a socket wrench can do this. I would only caution to make sure the new cogs are correctly oriented in their holder. Study how the original is assembled so you can duplicate it with the new parts. Just for the record, the nut is standard right hand thread - lefty loosey, righty tighty.
I think these parts are made to fail on purpose - if the machine gets over loaded and the agitator can't work it will chew up the cogs rather than break the agitator. Good thinking on some engineer's part!
I was lucky when I found Parts Select - I'll come here for my parts from now on!
Parts Used:
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Edward from Pacific Grove, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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Top of the agitator wasn't spinning.
I simply removed the bolt from the inside of the agitator and pull the whole the straight up. It came aloose pretty easily. I took the old clothes mover off and put the new one on. On the inside of the mover the dog ears and spacer easily comes out. I removed the spacer and replaced the dogs ears. I put everything back together the way it was when I took it apart. It works as good as it did when I first got it.
Parts Used:
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April from Lufkin, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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top of agitator wouldn't move to pull clothes down
Removed softener dispenser, removed part under that to reveal bolt that holds agitator on to washer. Figured out there was more to the problem than just the dog ear things and had to end up getting a whole new agitator. Probably saved us $60 minimum in labor and trip charge and was a piece of cake! Took my husband less than 15 mins. to remove old agitator and put on new one. Geez, I guess I have to do laundry again!
Parts Used:
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Marsha K from Colorado Springs, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
3 of 5 people
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