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Brenda
September 9, 2021
Door won't latch.
For model number MMV5207BAS
Hello Brenda, Thank you for contacting us. We have researched the model you have provided and we would recommend replacing the latch, part# PS4231065. Good luck with your repair.
Hello Ruby, Thank you for your inquiry. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so. To access the bulb, you need to remove the outer cover to access the bulb. Remove it from the socket and plug in the new bulb. We hope this helps and if you need a part in the future and need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The repair was very easy, however the bulb was not the same as the original one. The original bulb had a bright setting and a low setting, but the replacement bulb was only the low setting bulb. There was no bright and dim operation. The switch on the microwave had the duel settings.
I bought the microwave on sale at Sears. the glass cooking tray was missing. It was to be ordered but after 2.5 months I had not received it so called Part Select and received the tray within 5 days! Ironically, the original one arrived the same day. I would recommend PartSelect for their prompt and very courteous service.
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.