Brighten up your appliance with this easy-to-install 10-watt light bulb, perfect for dryers and refrigerators. It gives off a clear, steady light so you can easily see inside when the door is open. Wh...
This is a multi-use and multi-appliance screw. It can be used on a microwave, refrigerator, range/oven, air conditioner, dehumidifier, washer, or dryer. The measurements of this screw are 8 x 1/2 inch...
This part senses if the igniter is hot enough to ignite the flame for heat, allowing the gas valve to open. The sensor is three inches long and is used for many gas clothes dryers. If your dryer is no...
This part is the replacement thermal fuse for your dryer. When you order this part, you will receive the fuse itself, as well as the bracket that mounts it to the dryer. The thermal fuse is approximat...
If your dryer is running but the drum isn’t spinning, this replacement belt could be the fix you need. It connects the motor to the drum, helping your clothes tumble properly during each cycle. With a...
This conversion kit contains all parts needed to convert your gas dryer from natural gas (NG) to liquid propane (LP). This kit will work with some Samsung dryers as well. Use model # to ensure you are...
This high-limit thermostat is a genuine OEM replacement component designed to prevent overheating in dryers by regulating internal temperature. Engineered to shut off the heating element when temperat...
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6 questions answered by our experts.
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Stephen
January 7, 2020
Dryer is not warming up....what are my options
For model number MDE9700AYW
Hello Stephen and thank you for writing.
It certainly sounds like it could be a faulty radiant flame sensor PS11741429 and/or a faulty thermistor PS11741828 , you should check for signs of damage, and replace if necessary. We hope this helps. Please contact us anytime if you require further assistance.
Hello Valerie, Thank you for the question. We suggest testing the Thermistor PartSelect Number PS11741828, Thermal Fuse PartSelect Number PS11741829, Thermostat PartSelect Number PS11741821 and the Igniter PartSelect Number PS11741122 with a multi meter to see if they are defective and will need to be replaced. We hope this helps.
Got front panel off. Belt ok. But original problem was motor runs but drum not turning, and what part goes on motor shaft to keep belt in tension?
For model number MDE9700AYW
Hello David, thank you for your inquiry. The idler pulley, part number PS11771601, creates tension on the drive belt around the drum. You may need to check the idler pulley. If it is faulty, then replace it to fix the issue. We hope this solves your problem!
I cannot find how to take the lint catcher apart. There’s lint underneath and the catcher won’t fit correctly
For model number MDE9700AYW
Hi Sara,
Thank you for your question. Here is a link to one of our YouTube videos that you may reference for information on how to install a dryer lint duct assembly. The dryer in the video may not be the same as yours, but it will give you a general idea on how to dismantle the dryer. We hope this helps!
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Bob
February 8, 2022
When put on wrinkle dry sensor setting used to go to normal dry now goes to very dry. How do I change
For model number MDE9700AYW
Hello Bob, Thank you for the question. This is normally an indication the Electronic Control Board is not setting the cycles properly and may be faulty and need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Callled the service company to diagnose the problem. Watched him take machine apart. He found the problem. Told me the parts that I needed. Didnt know what they were. Went to partselect.com looked my model up and found parts and ordered. Followed same steps as repair guy: Two screws in back of machine then slide top off. Six screws in front to remove front door ( 4 screws on top 2 on bottom) Changed the thermostat and thermistor. Saved 320 dollars :)
From what I understand, this is a common problem with this Samsung made Maytag Neptune dryer. The dryer was making a sound like it had a shoe in it every time it was drying. The crack was in the seam at the back of the drum behind one of the baffolds so you can't see it when you look inside. I did not see it until I took the top off the dryer, looked inside and saw light through the hole. To take the dryer apart, first unhook it from the wall, gas, electricity, and exhaust. Remove 2 skrews from the top back side and slide the top of the dryer back and remove. The plastic control panel is then removed by taking 2 skrews out from the top, pulling the top of the control panel forward and reaching in with the other hand to pop out the plastic clips of the control panel from the front face of the dryer. Unplug the control panel from the electrical panel inside the dryer. Then you can remove the front door, 2 skrews, remove the front panel, 8 skrews I think, then the front piece the the drum rides on, 1 skrew. Take the belt loose and the drum will come right out. To install just reverse. Pretty easy once I figured out how to remove the control panel. I think the reason for the drum crack is it looks as though the back pressed metal piece that the drum rides on is not perfectly round. Even the new drum makes a very light thump sound and when I watched it go around with the top off the dryer I could see the drum turn slightly oblong. Check your wheels and make sure the axles are not worn, if they are, replace them at this time. Also you might as well replace the belt too.
Remove dryer covers and locate heater assembly. Removed heater assembly and checked visually if the heater coil is opened, I verified this with an ohm meter. Heater Continuity was OK. Next step I checked the heater sensors. Thermal fuse with bracket had no ohm meter reading between two terminals[open circuit]. Order part#35001193 "thermal fuse" with bracket from "partsSelect.com." Assemble back in reverse order. Please note that the dryer heater was filled with lint and needed a good cleaning.
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