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3 questions answered by our experts.
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Sherry
March 23, 2025
2 burners on right side not working. Also two numbers on temperature control for ovennnot working. Numbers 5amd 6.
For model number LRE3083ST
Hi Sherry, thank you for contacting us. For the two burners issue, we would suggest checking the display power control board, part number PS7792510. For the temperature numbers issue, you may need to replace the touch control panel, part number PS9492931. We hope that helps!
The large 2 berners stopwork sometimes will go on when using the small ones
For model number LRE3083ST
Hello Amelia, thank you for your inquiry. The issue you described could most probably occur due to a malfunctioning display control board. We would recommend checking the display control board, part number PS7792510, to solve the problem. We hope this helps!
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
1. Unplug the stove (you will need 1 person to assist). 2. Remove the 3 assembly screw (Philips screws) located underneath the front of the assembly, near the oven door. 3. Raise the plate assembly to expose the heating elements (Take a photo of the positioning for installation reference). 4. Remove the wires connected the heating elements (unclip the connectors only). 5. Remove the holding clips from the heating elements (2 clips on each elements, the large element has 1 clip and 1 screw). 6. Remove the elements only (leave the wires in place). 7. Remove the Plate Assemble (save the 2 black rubber mounts located on the sides, the new assembly dose not come with replacements) . 8. Now your are ready to reinstall the Plate Assembly, so do the reverse and you should have no issues (check your photo for proper installation).
The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.
Please check your emails. You ask for feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to [email protected]
