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Questions And Answers for LFX25971ST
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Tom
March 3, 2020
Ice is melting in the ice maker. Possible causes?
For model number LFX25971ST
Hello Tom, thank you for writing. It sounds like it may be a faulty Condenser Fan Motor. You can use a multi meter to test this part. I hope this helps.
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Tom
July 20, 2022
The ice maker has no power, the cube size indicator light is off. There is ice in the ice tray, not the ice bucket. I have turned off power to the whole refrigerator for about 2 minutes to try to reset the unit. No luck though. Would thawing the ice in the ice tray possibly be the direction to head?
Thank you for your expertise. It is much appreciated.
Tom
For model number LFX25971ST
Hi Tom,
Thank you for your question. If the ice cubes have clumped together in the ice maker and formed into one piece of ice, try unthawing it to see if this will help. If not, you may need to check the ice maker to see if it is working correctly. We have included a link that you may reference on how to test it. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
Hello Nikki, thank you for contacting us. The part you are looking for is part number PS3530564. If you need help placing an order, customer service is open 7 days a week!
I/M not making ice;
No water going to I/M
Replace water filter - still not making ice
Replaced water valve - no change
Then I drained water filter, ran water through dispenser to get all the air out, reset I/M by holding ice size button down for about 10 sec, it reset itself, and made 1 batch of ice and then nothing again.
Repeat above and it makes 1 more batch and then nothing.
I have the I/M replacement but don't see how replacing it would make any difference whaen the problem seems to be the water not refilling.
Thoughts?
For model number LFX25971ST
Hi Ron, thank you for the question. As you have already replaced the water filter and water inlet valve, we would suggest checking the control board part number PS3533838. You may need to replace it to fix the issue. We hope this solves your problem!
Video makes it look easy. Kenmore refrigerator does not have "groove" along the right hand side of switch that allows for pushing down on release. Used a thin screwdriver to get under to push while holding switch edge with pliers. Kept slipping. Tape sides to avoid scratching inside of refrigerator.
Turn off power, remove upper and lower drawers (may need to open upper refrigerator doors to remove large freezer bin,) remove drawer supports (upper and lower), remove rear freezer panel (trick is to loosen 4 screws on fan bumpout to get the panel to come free from the freezer side wall), test thermistor with multimeter (should have continuity or near zero resistance across 2 orange fuse wires) before cutting zip ties, cut zip ties holding Thermistor in place, remove old Thermistor, install new Thermistor, install new zip ties, replace rear freezer panel, install upper and lower drawer supports, install drawers, turn on power, should be fixed if error code doesn't return after 6 hours.
The Refrigerator now runs very quite. After watching several videos I started on mine and found that it was a bit different than any in the videos. However all but the back panel was shown and that was helpful. The back panel was a bit difficult but a hair dryer seemed to help . All in all it was a good choice to do it myself as it was done quicker than waiting on a repair man.