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Questions And Answers for LFC25770ST
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Neil
September 22, 2023
Water is leaking on to floor.
A lot of ice on bottom of freezer. ie in freezer try. No water in the slide out freezer drawer.
It is not an open container. Ice Maker is not hooked up to house water supply.
For model number LFC25770ST
Hi Neil, thank you for the question. Based on the description that you have provided, we would recommend making sure that the defrost drain is not clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough, drip down to the bottom of the compartment, and leak out. If that is the case, you may need to thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. Also, ensure that there are no water lines broken inside the refrigerator or freezer. If the issue persists, you may need to check the defrost heater, part number PS3527753, as it is most likely faulty and may need to be replaced. We hope this information helps!
Hello Ken, thank you for writing in. The two parts you may need to replace are the Door Stopper PS3523083 and Door Cam Shaft PS3522957. Good luck with your repair.
Video makes it look easy. Kenmore refrigerator does not have "groove" along the right hand side of switch that allows for pushing down on release. Used a thin screwdriver to get under to push while holding switch edge with pliers. Kept slipping. Tape sides to avoid scratching inside of refrigerator.
Turn off power, remove upper and lower drawers (may need to open upper refrigerator doors to remove large freezer bin,) remove drawer supports (upper and lower), remove rear freezer panel (trick is to loosen 4 screws on fan bumpout to get the panel to come free from the freezer side wall), test thermistor with multimeter (should have continuity or near zero resistance across 2 orange fuse wires) before cutting zip ties, cut zip ties holding Thermistor in place, remove old Thermistor, install new Thermistor, install new zip ties, replace rear freezer panel, install upper and lower drawer supports, install drawers, turn on power, should be fixed if error code doesn't return after 6 hours.