This drain pump assembly is a genuine OEM replacement part for your dishwasher. In order to complete this repair you will need a Phillips screwdriver, pliers, and a socket. You will need to pull the d...
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4 questions answered by our experts.
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Deanna
June 17, 2022
What is the part number I need to order the top rack for my dishwasher?
For model number LDT9965BD
Hello Deanna, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS7784973. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hello Celia, Thank you for your inquiry. Researching the model number that you have provided, we show that the dispenser door is only available as part of the dispenser assembly, part# PS7321775. We hope this helps.
Where is the water leak doctor located? Keep getting the code : AE
For model number LDT9965BD
Hello Jill, thank you for your question. In the LG dishwasher instructions, the AE error code is often associated with using a large amount of detergent. When the dispenser is overfilled, excess foam forms, which flows into the base and raises the float switch; in this case, you need to reduce the dosage, following the manufacturer's recommendations. We hope this helps.
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Ron
December 6, 2022
The AE code comes on and the dishwasher is non functional, the lights keep blinking and never go off. We use the Cascade Platinum pacs, I don't believe that is to much detergent. If I turn the power off and open the door and let it sit over night, the dishwasher will work good for a few months, then it throws the AE code again.
For model number LDT9965BD
Hello Ron, thank you for contacting us. The error indicates internal leakage or usage of improper detergent for a long time. Please look for the sud build-up and clean the filter, part number PS12077991. Also, ensure that the drain and inlet hoses are not blocked. We hope this information helps!
Simple, removed screws securing machine in the cabinet, then pull the unit out of the cabinet space about 10 inches. Springs are accessible within this extension. You need strong hands to extend the springs and attach them. Once attached, push machine back in place and re-install the anchor screws. In my situation, only one spring was broken, so the attached side revealed the correct slot to place the hook on the top position, the bottom position has a plastic lead for the spring, and that lead is attached to a rope to the door hinge. Note: Replace BOTH springs, even if only one is broken.
According to your site, the part(s), to consider, to resolve the problem were: 1.Motor Assembly DC Pump, OR 2.Drain Pump. I simply selected the drain pump because it was cheaper and because it was making a clicking noise. (The only significant noise that this dishwasher was making) To be safe, I unplugged the unit and turned off the water, under the sink. I removed the kick plate and I unscrewed the anchor clips from under the counter and carefully pulled the unit out. I then opened the dishwasher and removed the lower rack. To minimize water clean-up, I took a rag and soaked up the standing water in the bottom until it was nearly dry. I then tipped the dishwasher on it's left side, knowing where the location of the drain pump (front, right), would be in an easier location for me to work. I first unplugged the pumps wiring. Then, with pliers, I was able to disconnect the clips on the short, rubber hoses that hold the pump in alignment.(Use caution: If reusing the same rubber hose(s) on the new pump, it will be easier if you put them on in the same direction as they were take off) Then I removed the rubber supports off their hooks, that allow the pump to hang from the bottom of the dishwasher. Once the rubber hoses are re-connected on the new pump and placed on to it's former proper alignment, you can re-attach the rubber supports to their hooks. And last, but not least, remember to plug the new pump's wires back in place. Carefully stand up dishwasher and push it slowly back into place. I plugged in the unit and turned on the water. Before I screwed the unit back to the counter and kick plate back on the front, I ran a load and watched for leaks beneath the new pumps area. No leaks. "Easy, Peasy".
Shut off electrical breaker, Removed bottom cover plate by removing 2 Phillips head screws. I was able to remove the pump without pulling the dishwasher out by removing wiring connection, hose clamps with a pair of pliers, and removed the 2 rubber hangers However I couldn’t reinstall the pump without pulling the dishwasher out. 1.I disconnected the electrical wiring (breaker was shut off). 2. Shut the water supply off and removed water line at the dishwasher. 3. Disconnected the drain at the sink. 4. Removed the 2 retaining screws 1 on each side that secures the dishwasher in place. 4. Removed the upper and lower racks, Used a shop vac and sucked the water out of the bottom of the dishwasher. 5. Pulled the dishwasher out making sure the drain line came with it. 6. Laid The dishwasher over on the back side to the floor. 7. Reinstalled pump with new hose clamps and hoses that came with the pump. ( it probably would have been easier to remove the pump with the dishwasher pulled out) reinstall the wire connection to the pump (snap in connection), connected the 2 new rubber hangers to pump and connected to the dishwasher . 8. Slide the dishwasher back in place and reconnect water line be sure and use some Teflon tape, reconnect electrical wiring, reconnect drain line, secure dishwasher with screws. Turn water on and check for leaks, turn electrical power back on. I ran the dishwasher to make sure it worked and make sure there weren’t any leaks before I installed the bottom cover plate. I had an appliance service person say that they wouldn’t work on an LG because they were hard to work on and very difficult to get parts. My experience was just the opposite thanks to partselect. The Dishwasher works like brand new.