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Gail
January 28, 2024
I need the intui touch display panel. The plastic is cracked on mine
For model number LDE3031ST
Hi Gail, thank you for contacting us. The touch control panel for your model is part number PS8749469. We hope this solves your problem!
Initial failure of over range microwave Aug 3rd. Control Panel worked but no heat. Took to local LG authoriaed local repair place. They fixed it quickly and we re-installed it. Worked fine for 2 months then had similar failure again. Agaim took to same authorized repairer. They kept unit for 3 months but finally concluded theu could not fix it and suggested we contact LG for a partial refund. When they tested the unit during re-assembly in my presence, there was a blue flash and the fuse blew. Since we had built a custom tile mural back splash around this unit, I brought it home, ordered a number of time delay fuses new capacitor and two new high voltage diodes. However, using my Fluke DMM, I checked the existing capacitor and high voltage diode and they checked OK so I just replaced the time delay fuse. The high voltage transformer leads had 2 possible ways to connect to capacitor and diode. Tried one way, plugged unit in and turned it on, and immediatly blew the fuse. Replaced the fuse and reversed the high voltage transformer connections,amd turned unit pn, and it worked perfectly. Since we had experienced several power failures during the time of the original failure, the repairer concluded that power spikes might be at fault, so I also purchased a TrippLite ISOBAR4ULTRA 3300 Joule surge protector between wall outlet and microwave, and re-installed over range. It has worked perfectly since.
We had made this determination with the help of a repairman on the phone. I ordered the part and waited for it. It was stuck in West Virginia. After several days after it was expected a repairman fixed my range to the tune of $168. It should have cost $30 (the cost of the part and shipping). Unfortunately I probably won't order from PartSelect again.
