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3 questions answered by our experts.
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Ron
February 14, 2023
my ice maker is not getting cold. the water valve was replaced. the technician thinks it may be a seal system problem.....guessing it doesnt have any refrigerant. but his company does not work on the refrigerant cycle system. any suggestions on how to proceed? could this be a seal problem that has allowed the refrigerant to escape?
the ice maker
kitchenaide
model 3kuix305ess2
thank you
ron gibson
For model number KUIX305ESS2
Hello Ron, thank you for your question! The issue is probably with the Thermistor, part number PS11755842, and the Compressor, part number PS11756696. The compressor compresses the refrigerant in the sealed system of the freestanding ice maker. We hope this solves your problem.
2019 under the counter KitchenAid icemaker, replace the Thermomistor in 2024 and now again the bin is filling back up, overflowing a second time. What else could be causing problem other than the bin thermomistor just gone bad on its own weird.
For model number KUIX305ESS0
Hi Scott, thank you for the question. We would suggest checking the water inlet valve, part number PS11765823. It controls the flow of water into the ice maker. You may need to replace it to fix the issue. We hope this solves your problem!
Hi Bill, thank you for contacting us. Ensure that the temperature settings are properly adjusted. A kinked or clogged water supply line restricts flow, causing hollow or undersized cubes. If it is fine, the issue could be with the water inlet valve, part number PS11765823. If the inlet valve is failing, it may not let enough water into the mold. We hope this sorts out your problem!
The water filled on startup (actually over-filled, which was a clue). After that water was used to make ice, no new water came in so the recirculation pump just made whining noises in the mostly empty reservoir. Since water could come in (on start up) I reasoned it wasn't the water inlet valve, and everything else suggested the ice maker was getting inaccurate info about how much water was in the reservoir. Turns out, the water recirculation pump has a water level sensor built in. So while the pump itself still functioned, the water level sensor inside had gone bad. Replacing the pump fixed the issue. There are videos online that show how to accomplish that, but it was pretty straight-forward. The dis-assembly was sometimes irritating because it's hard to see and maneuver around inside. It'll help if you put the machine closer to eye level. Pay close attention to videos that show the disassembly because there are a couple of tabs that are hard to find.
I'm an hvac/r technician, and regularly work on ice machines. Begin my pulling the white over beneath the control panel. It snaps in place so pull on the bottom then left out. 1/4 nut driver is all you need, and remove the screw holding the bin thermistor clip to the side. Up to the right , beneath the control panel, behind the plastic panel you previously removed is the mollex connector. Unplug the thermistor and follow instructions in reverse to reinstall.
