KUDC10IXWH9 KitchenAid Dishwasher - Instructions

If your not getting clean dishes this is an easy check to make that will likely turn out to be your problem. If not, you need to get this far anyway and it's an easy check to make. Remove the top and bottom rack. The bottom and top sprayer are connected together as an assembly by the water transfer pipe the goes up the back side of the dishwasher interior. This needs to be removed. There are two clips that hold the assembly in place at the middle rear of the washer and the top of the washer. Grasp the water assembly with your hand at the location of the clips, top one first and give a twist that rotates the piece out of the clip. Once the assembly is free from both clips hold the assembly at the lower rear where it starts up the back of the washer and move the whole thing to your right to turn the base clockwise. The whole thing will release from the bottom of the washer and come out as one big piece. Set it aside and you will see four torx head screws that were hidden under it. Remove these screws and the round screen assembly that they are holding to the bottom of the washer. Set that part aside as well. Now your looking at the well area where water collects to get into the pump. There will be a little standing water there, it's normal and not a problem. To the left side of the well an inch or two under water you will see one Torx head screw. It's one bit size smaller than the other screws. Remove it and pull up on the cover that it is holding in place. Now you are looking at the chopper assembly, it's a four bladed knife that rotates across the face of a screen. If you can rotate the knife blades and not have the shaft behind the screen move, it bad! Grasp it by the top of the screen and lift it slightly and pull it toward you to remove it. The shaft that turns the blades has worn away where it connects to the blades. It doesn't turn anymore so the screen is plugging and no water is able to get to your dishes. Order a new one and put it back in the same order you took it apart. It helps to have a little screw driver to lift the knife blade away from the screen when your putting in your new part. Load up the washer and give it a test run. YOU DID IT!!!

FIRST I TURNED OFF THE POWER GOING TO THE MACHINE!!!! Then I removed the top rack by removing the (2) end caps on the front of the rack glides first then lifting the rack upwards and out. Next I removed the bottom rack which slid out easily. I then removed the lower spray arm that was held in place by the plastic turn-screw portion of the lower spray arm support/hub. I turned the screw a few times and the spray arm was released. I then released the feed tube assembly that was held in place by (2) clips; one clip was on the back panel of the tub (above the probe area) and the other clip was on the top panel of the tub (before the upper arm spray). Then I turned the entire tube feed assembly a quarter turn to the right so that it was possible to separate/unsnap it from the feed cap on the bottom. After the feed tube was moved away I was able to access all (4) screws that holds the accumulator in place. I used an allen wrench to remove those. After the accumulator was removed I saw two screws that was holding the 2-part protective cover of the chopper assembly. The small cover came out easily, the round cover took a little jiggling and fussing until I figured out how to pop it out. The chopper was revealed when the cover came off and I found it to be very warn and a bit bent. I pulled it out by pulling it upwards and forward towards me. At this time I also removed the valve check. To my surprise it didn't look like the one that I bougth to replace it. It was missing the round disk portion. I fished around thinking it may have somehow fallen off, but I didn't find anything. I put the new one in, disk-side down. I then put the chopper assembly in place and put everything back together again. I'm not 100% sure that it is completely back to normal. It seems to leave significantly less debris than before, but I noticed that there is more water on the bottom of the basin now. So it may not have been my only problem. If anyone has experienced the same thing I would really like to know

When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions

1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving

Watched the video, it went as advertised. Easy repair and the noise is gone.

all 4 wheel units needed to be replaced, popped them off and installed need wheel units in roughly 10 minutes, no tools needed.

You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.

Just followed the YouTube video they sent with the receipt.

A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.

pull out the dishwasher
lay it on its side
use a 1/4" drive socket with extension and a universal joint to undo the the hidden bolt,
twist the motor 1/4 turn. this is the hard part you have to pull fairly hard and rock the motor around a little to get the o-ring to let the motor slide out.
lube up the new motor with jet dry or soap and insert back it, turn it back 1/4 turn, install the bolt and plug the motor control wires back in, then reinstall it back under the counter

Removed old rack and and removed old rollers and installed old rollers on new rack as they work better than the new rollers sent with new rack

I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the motor on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.

Following a utube video made it easy. Removed the outer cover of the door to expose latch. Two screws remove the latch, pay attention to how it was positioned and put the new one on and then replace the panel. But first turn off the electricity to the unit at the fuse box.

I pulled the upper rack out of the dishwasher. I then removed the broken rack clip stop on the right side and reinstalled the new replacement clip. I then put the rack back onto the rollers and voila, the upper rack no longer fell down off of the tracks!! Problem solved and the replacement clip only cost $8.95!!

First research then troubleshoot
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.

Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.