KSM500ER0 KitchenAid Mixer - Instructions

Separated the mixer head from the pedestal and base by removing four bolt/screws (It is not necessary to separate the base and pedestal) . Rotated the lift arm to the raised position (a screwdriver might come in handy since the broken part might impede access) and removed the cotter pin (using needlenosed pliers) on the broken lift arm. Then used a hammer and a small hex driver to punch out the lift lever retaining/actuating pin. This allowed me to pull out the lift lever and replace the broken part with the new lift arm. It was a simple matter to then replace the lift lever retaining/actuating pin and the lift arm cotter pin, and reassemble the mixer head and pedestal.

We have the classic Hobart-made KitchenAid mixer from the mid-1980s. The original cord sheathing was disintegrating. The replacement cord is actually a better design, but the housing needs to be filed down to slide the cord into place. The old housing channel on my mixer only allowed for something basically the cord width to fit through. The part of the cord that now fits tight against the housing is much thicker and sturdier than the original. I started with a metal file to widen the housing channel, which was working but taking a long time. My son the electrical engineer suggested a Dremel, which was indeed faster on the thick aluminum housing. We used a small circular sanding tip to avoid damaging any adjacent workings. My son also saw that the slim strain relief collar at the top of the cord was pushing and bending the wires too much against the rest of the unit, so he took an X-acto knife and gently rolled the cutting edge along the base of the top collar until he could tear away that extra collar and let the wires lie more naturally in the space. We also managed to break the paper gasket meant to shield the motor from vented flour (in my case lots of years of cocoa powder! Time to vacuum here), but taped that back together with black electrical tape. After the adjustments were made, the cord replacement itself took about 2 minutes. If your mixer is more modern, you may not need to make any adjustments like we did. Just take a picture of how the wires attach and duplicate that with the new wires in the cord.

Looked for the probable cause from a U-tube video, then found the parts list and repair video on the PartSelect website. When the parts arrived within 3days the shipped email had a video on exactly how to complete the repair. Repair video was very well done and easy to follow.

Looked at the mixer schematic form your website,which made it easy for me to take it apart. Once it was apart & all the grease removed I disassembled & cleaned all the drive parts. Saw what was warn, ordered the parts from you. Three days later received the parts, everything fit perfect. Added grease,assembled the mixer and it ran perfect, good for another 20 yrs. Thank you for making it so easy to repair an old mixer in just over two hours. Rolf

Literally the whole top of this stand mixer had to be taken apart. With the help of U-tube! We realized the silver strip was removable and there where screws underneath. We figured we would replace both parts while it was all taken apart. We cleaned the mixer and added some grease where necessary. I now have a 25 year old new mixer. Thanks for having our parts and guiding us with a diagram of the unit. Very helpful.

Repairing/replacing worm-gear (FSP part# W10112253) for a KitchenAid Stand Mixer model number K5SS. First: I am writing this story because all the videos or repair articles I’ve viewed are either misleading or incorrect in that they do not include older K5SS models. 1. These older models from the mid 1960’s or even earlier have four very large #4 chrome plated Phillips Head Screws holding the mixer base to the motor assembly and NOT four small machine screws (one with a lock-washer) as seen on other repair videos. In addition, the stand is composed of two separate pieces with the bottom half being held together with another four identical #4 chrome plated Phillips Head Screws. The upper four holding the stand to the motor housing (I used a manual impact driver to loosen the very stubborn, #4 Phillips screws) must be removed so as to access the four smaller Phillips machine screws (no lock-washers found here, best buy at least four #10, split, before reassembly) 2. Lastly, you will need two pin punches however the recommended smaller 3/32 inch is still too large to remove the pin in the tower assembly. You will need one size smaller or a #4 pin punch instead. These older Kitchen Aid mixers were built with very tight tolerances. Please be patient and take your time removing the pins. Good Luck……. Jim

I removed the pin from the outside shaft,then removed all screw around the body of the mixer,then removed the top case out,took 3 screws out from the the gear assembly case......punched the pin out of worm gear then release the little shaft out from the case,replaced a new one....then starting go backward till completely all assembled don't forget lube grease to all gears and test run good very smooth.........it's ok

Fairly easy if you have done it once before.

Follow a YouTube video step by step

watched an internet video to see what to do. Unfortunately even after replacing the chip the mixer it still didn't work.

disassembled replaced part reassembled now works well

Skewer the screw in with my fingers,

Was able to use the diagrams to figure out how to put everything back together. Would have been a nightmare without that as I took the thing apart without really paying attention to what went where. The hardest part was inserting a set pin that holds the Bowl lift arm, which fits inside the stand. in place. So new parts - $20, less than an hour of my time disassembling/reassembling, probably saved me $125 in repair plus a couple hours driving it to service place and picking it up. No brainer.

I removed the spring loaded brush screw on the side of my mixer and lost it the next day. I found a schematic of this part on your website and ordered the four pieces that make up the brush screw(?). They arrived in just a few days and I referred back to the schematic to put it together. I then popped it in my mixer, screwed it down, plugged her in and away we go! Easiest repair I’ve ever done! I’m a 70 year old retired lady and not very handy, but this was an easy fix! Thank you, PartSelect!

First of all I found the part in no time flat and ordered it early afternoon and it was at my door within 24 hours! My son was off work one day and I asked him if he needed a job to do and he said "sure". So I showed him the new part and where it goes and in less then 10 min it was working. awesome!