KDTM354ESS0 KitchenAid Dishwasher - Instructions

I followed the video and even though my dishwasher was slightly different from the one shown, everything worked well. I was lucky that I had enough clearance to pull the dishwasher away from the countertop far enough to make the repair, without having to remove any dishwasher wiring below. I replaced both side tracks, even though only the left side was broken.

Still not sure it is repaired. Still have water leakage around upper edge of door on control data panel. We just experienced an issue with the auto drain system, the first since door seal repair and door latch replacement???? Is the latching mechanism suppose to secure the door?
If so it isn't?
Not a great success story. A new washer may be in the cards

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

Pulled dishwasher out of compartment, removed all parts underneath. removed inner parts, removed pump assembly. Installed new pump assembly and grommet. Reassembled in reverse order, test ran and unit was operating normal and no leaks.

I could not effect a repair because the parts did not arrive on the promised date and after several calls I still do not know when they will arrive or even if they have been shipped.

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

removed and installed cords with screw driver

I located the water inlet valve underneath. After moving the dishwasher out from the cabinet, I tilted it . Then I disconnected the black hose with the pliers . Using the adjustable wrench I unscrewed the water feed to the valve . I then unscrewed the valve from the frame and disconnected the wire plug by unlocking and slipping it away from the valve. To install I did all this in reverse.

Simply take out the lower dishwasher rack, grab a pair of pliers and gently pry the old assembly off and snap the new assembly into place. It's very easy.

Replacing the rear wheel assembly isn't as easy as replacing the front, which took 5 minutes. You have to align the tine row, so it takes a few minutes more. But I'm a tiny woman with long nails, and if I can do it, you can do it!

Just watch the video, follow the directions, and you can't go wrong.

Replaced door latch

Watch video and followed instructions. Very easy!

Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.

This was so simple! Some plastic tabs snapped off the upper rack adjuster in our dishwasher (which is not even 4 years old, so you can see how crappily made these things are), rendering the entire appliance unusable since the water sprayer thingie attaches to the underside of the upper rack. I was able to easily find replacement rack adjusters on PartSelect and thanks to the repair video, was able to install them in about 20 minutes. Most of that was rewinding the video since I had trouble getting the broken adjusters off! So delighted to have been able to do this myself and avoid paying $$$ for a repairman call out and replacement parts.

I looked at the position of the remaining Tine Pivot, since there are four on this dishwasher upper rack, and positioned the replacement pivot and pressed it into place. It was a snap (excuse the pun!). NOTE: My dishwasher's Model Number was not in the list provided herein. I had to search a couple of models to find the Upper Rack that looked like ours and to find the Tine Pivot replacement part that looked like ours.That process took longer than the "repair".