KBHC109JBL04 KitchenAid Microwave Oven Combo - Overview

All screws easily accessible except for one on bottom of door. It was tough to remove, even tougher to reinstall. Took some time and a unique combination of patience and small tools.

My biggest problem was getting parts. I ordered what was shown in the exploded view - a spring. I received one spring. When I took the door apart I found 2 springs both different (a left and a right). Only one was broken and the spring I received just happened to be the wrong one. It took a phone to work things out and get the other spring shipped.

It would be good if the exploded view showed both springs. It would be better if the part number would just include both springs. Come on, handling, packaging and shipping costs more than these simple springs. If one spring breaks there's a chance the other is about to go. Shipping the pair to customers so we can replace both just makes sense to me.
MSW

After popping the last few kernals of popcorn, we hear a different kind of pop sound come from our microwave oven. When we looking inside, we found that the glass turntable had broken unevenly in half. Although we didn't understand why it had happned, we did know we'd be without the use of the microwave without a new one. After less than 10 minutes surfing online, I had found the correct part on PartSelect.com and had arranged to have it shipped to me by speedy delivery. Once it arrived, I just popped the new turntable into the microwave and used the box to dispose of the broken one. It could not have been easier and it saved me the cost of a service call and likely further delay.

Remove 4 screws holding plastic vent between microwave and oven. Take off plastic vent. Remove two metal clamps at bottom of stainless panel (one screw on each clamp). Open door, remove two screws (recessed) at top of door that hold stainless panel (careful as panel is only connected by these screws and is heavy and door will spring shut without the weight of the panel...even with only one good spring) and put stainless door panel aside.

From bottom of door, remove two screws holding black plastic panel and put plastic panel aside. You should see the broken spring- remove it and replace with new spring. Note - hook the "lower" half of spring (the end with the U hook) first, then wedge/slide the other end until it hooks into slot.

Put parts back together in reverse order.