JS968SK6SS General Electric Range - Instructions
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
Parts Used:
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Steve from Seattle, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
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One of the heating elements wasn’t working.
I just watched the video that was on the website. It showed in detail how to replace the heating element. After watching it I was able to remove the cooktop, replace the heating element and put it all back together. The only issue I had was getting the cooktop loose but once I did everything else was easy.
Parts Used:
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Adam from WEST JORDAN, UT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Replaced Oven Thermostat Sensor in oven
1) Shut off power to oven
2) Removed oven door using snap down hinges on door
3) Removed 4-phillips head screws holding the oven frame to cabinets
4) Pulled oven out of cabinet and set it on stool in front of opening
5) Remove 2-hex screws holding metal shield covering the electrical wiring on back of oven
6) Unplugged bad thermostat connector
7) Removed the single hex screw holding thermostat inside the oven
8) Pulled the thermostat and lead wire from oven
9) Fed the new thermostat wire into inside back of oven
10) Reverse steps 1-7
2) Removed oven door using snap down hinges on door
3) Removed 4-phillips head screws holding the oven frame to cabinets
4) Pulled oven out of cabinet and set it on stool in front of opening
5) Remove 2-hex screws holding metal shield covering the electrical wiring on back of oven
6) Unplugged bad thermostat connector
7) Removed the single hex screw holding thermostat inside the oven
8) Pulled the thermostat and lead wire from oven
9) Fed the new thermostat wire into inside back of oven
10) Reverse steps 1-7
Parts Used:
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C Thomas from SAN MARCOS, CA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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The threy was rusty
The thry was rusty I took the door out And i slide out the thry it's take five minutes I did it by myself now my oven Look like a new I'm so happy now I get the part quickly thank you
Parts Used:
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simi from KEY WEST, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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OVEN LIGHT OUT
REMOVED 2 SCREWS AND LOWERED LIGHT ASSEMBLY. UNPLUGGED THE OLD ONE, AND REPLACED IT WITH THE ITEM SENT TO ME
Parts Used:
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DANIEL from STAMFORD, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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Both standard & convection oven not heating in upper oven
Circuit breaker off. Watched You Tube video to easily remove and set aside oven door, and shelves, unscrewed back wall cover over convection heating element, and slid out cover over floor heating element. Used ratchet to easily disconnect both old heating elements & pull from rear wall, holding onto two clip electrical connectors while gently pulling out plenty of slack as wires fed through insulation material. Concern of "losing" wires back into oven wall not truly a problem if careful. Both sets of connectors pulled off, easily and then slid onto replacement elements without trouble. Circular convection element screwed back into place and cover replaced. Replacement floor element was similar, but not identical, to original. Wires connected fine, but base plate and two screw holes to attach to rear wall were of different size. It rests underneath oven lower cover on its own feet, so really didn't require support. Being DIY obsessive, I nonetheless used its base plate as template to drill two new holes in oven back, secured with old screws. Replaced cover, shelves, door, and woking like new!
Parts Used:
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Gordon from Ojai, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
2 of 2 people
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Halogen oven light burned out. When trying to remove old bulb, it broke off.
First, I turned off the power. I removed the fixture that held the bulb and gently used narrow type pliers to pull the old pins out and allowed the broken glass to fall upon a shop towel in the bottom of the oven.
The replacement bulb and different type of wiring connections. I cut and formed them to fit the receptacle. I gently inserted the new bulb, placed the glass cover back on. Then, screwed the unit back into the top of the oven.
Happily, when power was turned back on the light shone brightly!
The replacement bulb and different type of wiring connections. I cut and formed them to fit the receptacle. I gently inserted the new bulb, placed the glass cover back on. Then, screwed the unit back into the top of the oven.
Happily, when power was turned back on the light shone brightly!
Parts Used:
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William from FRANKLIN, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
2 of 2 people
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Parts Used:
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John from CENTERPORT, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
2 of 2 people
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Erratic oven temp
RE: 2 yr. old GE double wall oven with convection option in upper oven, non-convection in lower oven: baked goods were not browning, were undercooked or burned. Tested both ovens on regular bake setting using 2 oven thermometers. Set ovens for 350. Although after 10 min both ovens beeped "ready", the oven thermometers actually read 200 - then would swing up as high as 500 and as low as 200 during the 20 min test period. Decided to first replace top oven sensor only, just in case it really was a more expensive control panel problem. It was a bit awkward to reach back there with the oven door in the way, but I have long arms! Aimed my flashlight, removed nuts with a socket wrench, pulled out the sensor, popped the clip and the old sensor easily separated from its connection. Snapped on the new sensor, pushed it back in and reset the nuts. Easy. Set the oven for 350 and tested again with 2 oven thermometers for 45 min. Voila! The oven thermometers read exactly 350 when the oven beeped "ready" and it stayed at 350 throughout the entire 45 min retest period with only a 3 degree variation both up and down. What a great improvement! Immediately went online to Parts Select and ordered another sensor for the bottom oven which was having the same problem. Fixed both ovens all for under $30 - and just in time for Christmas cookies! Don't want to know what the repair guy would have charged.......Merry Christmas!
Parts Used:
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Gail from Glen Allen, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
2 of 3 people
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Broken rear drawer support
Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.
Parts Used:
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Jesse from Knob Noster, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 3 people
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The storage drawer came without supports.
I just removed the drawer and installed the rear supports as instructed on paper included with the part.
Parts Used:
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Dock from Aurora, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 4 people
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Loss of the two center burners
Removed the two sheet metal screws securing the range top after disconnecting the power. Removed the mounting clips to the old range element and installed the new one. It was an easy fix.
Parts Used:
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Christopher from CLATSKANIE, OR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Plastic guide Broken
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NICK from Vernon, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
9 of 25 people
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Replaced cracked inner oven door glass
This went pretty smoothly. Watch the video and just follow along step-by-step and it goes well. It would have only taken about 30-45 minutes (even being careful and slow) but I ended up placing the glass twice (be very careful and triple check that all the insulation gets poked under the housing and none is sticking out). The first time I had a small piece sticking out. (Use gloves for this part so your hands don't itch). The second time I needed to redo part of it is I forgot one of the spacers on the door handle and had to get that in there so the handle worked properly. I also took the time to clean the oven while the door was off so that took some time. Total I probably had 1.5-2 hours into this project but at least half of that was me cleaning and being fussy. This is an easy repair. I'm not a confident repair person and this wasn't difficult. It was a little time consuming but well worth the cost vs calling a repair person or buying a new appliance. You do need to have a specialty star head on a screwdriver but my simple tool kit had all the tools I needed. The oven has been working great since the repair.
Parts Used:
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Sherry from SAINT PAUL, MN
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
Parts Used:
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kathleen from Wynantskill, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 person
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