JS968BKB General Electric Range - Instructions
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Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
Parts Used:
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Alberto from TUCSON, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
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John from CENTERPORT, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
2 of 2 people
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Both standard & convection oven not heating in upper oven
Circuit breaker off. Watched You Tube video to easily remove and set aside oven door, and shelves, unscrewed back wall cover over convection heating element, and slid out cover over floor heating element. Used ratchet to easily disconnect both old heating elements & pull from rear wall, holding onto two clip electrical connectors while gently pulling out plenty of slack as wires fed through insulation material. Concern of "losing" wires back into oven wall not truly a problem if careful. Both sets of connectors pulled off, easily and then slid onto replacement elements without trouble. Circular convection element screwed back into place and cover replaced. Replacement floor element was similar, but not identical, to original. Wires connected fine, but base plate and two screw holes to attach to rear wall were of different size. It rests underneath oven lower cover on its own feet, so really didn't require support. Being DIY obsessive, I nonetheless used its base plate as template to drill two new holes in oven back, secured with old screws. Replaced cover, shelves, door, and woking like new!
Parts Used:
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Gordon from Ojai, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
2 of 2 people
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Halogen oven light burned out. When trying to remove old bulb, it broke off.
First, I turned off the power. I removed the fixture that held the bulb and gently used narrow type pliers to pull the old pins out and allowed the broken glass to fall upon a shop towel in the bottom of the oven.
The replacement bulb and different type of wiring connections. I cut and formed them to fit the receptacle. I gently inserted the new bulb, placed the glass cover back on. Then, screwed the unit back into the top of the oven.
Happily, when power was turned back on the light shone brightly!
The replacement bulb and different type of wiring connections. I cut and formed them to fit the receptacle. I gently inserted the new bulb, placed the glass cover back on. Then, screwed the unit back into the top of the oven.
Happily, when power was turned back on the light shone brightly!
Parts Used:
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William from FRANKLIN, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
2 of 2 people
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Stove Top Element Heat Varies
Removed stove top from counter, removed glass top by removing 10 phillps screws, removed control bracked, unplugged connectors(wires) on old control and plugged into the correct position on the new control, replace control on the bracket then reinstalled the stove top and placed the stove top back into counter.
Parts Used:
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William from Perryton, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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Broken rear drawer support
Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.
Parts Used:
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Jesse from Knob Noster, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 3 people
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Erratic oven temp
RE: 2 yr. old GE double wall oven with convection option in upper oven, non-convection in lower oven: baked goods were not browning, were undercooked or burned. Tested both ovens on regular bake setting using 2 oven thermometers. Set ovens for 350. Although after 10 min both ovens beeped "ready", the oven thermometers actually read 200 - then would swing up as high as 500 and as low as 200 during the 20 min test period. Decided to first replace top oven sensor only, just in case it really was a more expensive control panel problem. It was a bit awkward to reach back there with the oven door in the way, but I have long arms! Aimed my flashlight, removed nuts with a socket wrench, pulled out the sensor, popped the clip and the old sensor easily separated from its connection. Snapped on the new sensor, pushed it back in and reset the nuts. Easy. Set the oven for 350 and tested again with 2 oven thermometers for 45 min. Voila! The oven thermometers read exactly 350 when the oven beeped "ready" and it stayed at 350 throughout the entire 45 min retest period with only a 3 degree variation both up and down. What a great improvement! Immediately went online to Parts Select and ordered another sensor for the bottom oven which was having the same problem. Fixed both ovens all for under $30 - and just in time for Christmas cookies! Don't want to know what the repair guy would have charged.......Merry Christmas!
Parts Used:
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Gail from Glen Allen, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
2 of 3 people
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Plastic guide Broken
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NICK from Vernon, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
9 of 25 people
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The storage drawer came without supports.
I just removed the drawer and installed the rear supports as instructed on paper included with the part.
Parts Used:
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Dock from Aurora, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 4 people
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cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
Parts Used:
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kathleen from Wynantskill, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 person
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Small Element on cook top fails to function
Turned of the electric at the circuit breaker. Removed the cable clamps for the electric feed cable to enable free movement of cooktop. Lifted cooktop from the counter and propped up on counter ledge. Removed control knobs. Removed perimeter screws, 8 phillips, from around the edge of the cook top surface where it attaches to the sheet metal housing and lifted glass top off. Removed the failed burner and disconnected the four electrical leads. Removed the mounting tabs from the old burner and installed them on the new burner. Attached the electrical leads to the new burner and tightened with pliers. Reattached glass top and knobs, reinstalled in counter, clamped the electrical cable, flipped the breaker and tested. All good.
Parts Used:
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Gary from Manchester, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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burner would switch to full power randomly
Remove the top back panel to expose the switch. Remove the switch knob & mounting bezel and then unscrew the 2 mounting screws from the front. Replace the wires one by one and follow the enclosed directions in the event that this is an upgrade for an older switch. Remount the switch from the front and replace the back panel.
Parts Used:
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Richard from SIMSBURY, CT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Remove back panel or access sensor, replace sensor and panel
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Mike from Glencoe, NM
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
Parts Used:
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LUIS from CONCORD, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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door gasket was soiled
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Joseph from Murrells Inlet, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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