Models > JMW2327WS02

JMW2327WS02 Jenn-Air Microwave - Overview

Sections of the JMW2327WS02

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Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(16)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$10.20
  In Stock
Light Bulb – Part Number: WPW10169757
Light Bulb
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(3)
PartSelect #: PS11749457
Manufacturer #: WPW10169757
This is a replacement light bulb to illuminate the inside of your oven. It is 25 watts and 120 volts. Please wear gloves during replacement if your existing bulb is shattered. Consider ordering a spar...
$50.71
  In Stock
Halogen Light Bulb – Part Number: W10886919
Halogen Light Bulb
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(4)
PartSelect #: PS11765655
Manufacturer #: W10886919
This part is the replacement halogen light bulb for your range. The bulb is 10 watts and 12 volts. The halogen lamp lights up the inside of the oven you can see the cooktop more effectively in darknes...
$24.71
  In Stock
Screw, 8/18 x 3/8 – Part Number: WP90767
Screw, 8/18 x 3/8
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$6.91
  In Stock
Door Switch - 250V – Part Number: W10211972
Door Switch - 250V
★★★★★
★★★★★
(2)
PartSelect #: PS2338920
Manufacturer #: W10211972
This door switch (Primary and Secondary) keeps the microwave from running when the door is open. NOTE: Two switches required. Sold individually.
$57.02
  In Stock
Turntable Motor – Part Number: W10911403
Turntable Motor
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(1)
PartSelect #: PS11769794
Manufacturer #: W10911403
$139.92
  In Stock
COVER-PLT – Part Number: W10915651
COVER-PLT
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(1)
PartSelect #: PS11769950
Manufacturer #: W10915651
$61.14
  In Stock
RING-TURN – Part Number: W11110134
RING-TURN
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(1)
PartSelect #: PS12074822
Manufacturer #: W11110134
This roller is located underneath the glass turntable. With the help of the motor, this roller helps to rotate the glass tray. This part takes the place of the coupling.
$79.10
  In Stock
Glass Turntable – Part Number: W10818723
Glass Turntable
★★★★★
★★★★★
(4)
PartSelect #: PS11723131
Manufacturer #: W10818723
$169.82
  In Stock
MAGNETRON – Part Number: W11346197
MAGNETRON
★★★★★
★★★★★
(2)
PartSelect #: PS12717479
Manufacturer #: W11346197
This part is used to generate microwave energy/heat.
$285.55
  In Stock
Microwave Inverter – Part Number: W10217711
Microwave Inverter
★★★★★
★★★★★
(2)
PartSelect #: PS2342258
Manufacturer #: W10217711
The inverter acts like the brain for the microwave. It sends high voltage to the magnetron to produce heat.
$373.82
  On Order
Motor Coupling – Part Number: W11179756
Motor Coupling
PartSelect #: PS12348608
Manufacturer #: W11179756
$36.89
  In Stock

Questions And Answers for JMW2327WS02

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Common Symptoms of the JMW2327WS02

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Tray won’t turn
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Won’t turn on
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No heat
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Noisy
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Little to no heat when baking
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 50 people found this instruction helpful.
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The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

All seems to be working well now.

Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
Parts Used:
Door Switch - 250V
  • E G from SILVERDALE, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
7 of 8 people found this instruction helpful.
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