All Installation Instructions for General Electric Microwave JEM31BKC01

Turntable Stopped Working/Display Timer Would Countdown But Not Heat

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

Parts Used:

Primary Door Interlock Switch

Steve from Wesley Chapel, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers

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no power in microwave in turn table wouldn't turn light would work act like door was open

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now

Parts Used:

Primary Door Interlock Switch

johnny from port orange, FL
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers

5 of 13 people found this instruction helpful.

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The unit would run when the door was open!

First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.

Parts Used:

Primary Door Interlock Switch

Mike from BLUFFTON, SC
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set

1 person found this instruction helpful.

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Door Interlock Switch Failed

Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.

Parts Used:

Primary Door Interlock Switch

Michael from Littleton, CO
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers

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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.

I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.

Parts Used:

Primary Door Interlock Switch

Sam from Chandler, AZ
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers

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Microwave would turn on ,BUT turn table would not turn and oven would not heat.

Took off cover , unpluged switches , took off switch assy, off/on test hooped and howlered for about 5 mins .Then laughed about other sites said could get those switches. Just wanted to say I LOVE Partselect. Super fast del , great price. JUST AWSOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Parts Used:

Primary Door Interlock Switch

Earl from New Philidelphia, OH
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers

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Stopped heating and had a banging noise

I took instant pictures at each step to make sure I put the wires back correctly. Removed the front panel. Discharged the capacitor with a voltage meter. Removed parts in front of the magnetron. Removed and replaced the magnetron. Reassembled. Works find now. Small hands, a flashlight and a magnet (for dropped screws) would help. I did not need the pictures.

Parts Used:

Magnetron

Alan from Bonita, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set

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One of the rollers on my turntable guide became squared so that the roller wheel would not turn.

I opened the box, took the turntable guide out and put it under the microwave plate.

Parts Used:

Turntable Guide with Rollers

Nancy from Inverness, IL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

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Broken plate in microwave

I slipped the new saucer out of the box and placed it in the microwave. I was very disappointed to discover that the new one didn't fly like the old one.

Parts Used: