JDB9000CWP1 Jenn-Air Dishwasher - Instructions
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The door spring link broke.
Unplug dishwasher and slide it out from under cabinet. Remove old broken link (a heavy string between two plastic parts) and replace with new one. Slide dishwasher back and plug it in. Very easy and no tools required.
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Martin from Discovery Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Door spring broke-Door falls down
Remove 2 screws on lower baseplate. Remove 2 screws that hold dishwasher inside cabinet( may be attached to counter top or side cabinets). Turn off water supply to dishwasher. Remove any connections such as water supply, electrical connection, or waste water line that prevent dishwasher from being pulled out about 3/4 of the way. With the dishwasher door closed, remove broken parts and replace with new parts. Pull on spring to make final connection of nylon cable. Reverse the above instructions for re-installing the machine.
Parts Used:
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Peter from JERICHO, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
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Dishes not getting washed but water draining and filling working
Remove dishwasher from under kitchen counter. Lay down washer on it's back using some towels or other soft material to protect floor. Disconnect plug from pump motor and to get to the hose clamp easily I had to remove diverter motor. Be careful and slide diverter motor out slowly as it needs to engage the disc when putting back together. This took most of the time since I had to orient the disc slot with the diverter motor shaft that has mating tongue that goes into slot. Install pump motor but use liquid dish soap as lubricant to get hose elbow and pump inlet to slide in mating parts. Be sure to lubricate with same on tang that fits into rubber slot. Tighten elbow hose clamp with proper pliers for job. Re-install diverter motor assembly. Inspect for any oops's and install washer back under counter. Hook back up to drain, water and electric power.
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Bruce from Sultan, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
6 of 7 people
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old hose possible leakage
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Fred from Kernersville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
8 of 13 people
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The door gasket leaked water at the bottom of the door, No visible gasket damage.
I removed and reinstalled the new gasket per the video instructions, but I found the corners to be much harder to install than indicated. I finally used a large, flat, dull screwdriver to carefully push the gasket all the way in, and used my fingers to feel whether the gasket was all the way in. I figured if the gasket wasn't all the way in, I would have a leak at the bottom of the door because the top of the gasket would stick out farther than the bottom, which is exactly what the original symptoms were. Perhaps I didn't need a new gasket? There was no visible damage. Pushing in the corners of the original gasket may have fixed it, but the new gasket worked perfectly! Thanks, Part Select!!
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WILLIAM from SYRACUSE, IN
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 10 people
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Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
Parts Used:
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Thomas from WEST WARWICK, RI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 7 people
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Door spring broke-Door falls down
Remove the mounting screws that hold the dishwasher under the counter top. Remove dust cover plates at the bottom of the machine. The machine will have to be pulled out, so turn off the water to the machine. Usually under the kitchen sink. Disconnect water supply and push it out of the way so the dishwasher can be pulled out. Pull machine out enough so you have access to the door cables and springs. The door will have to be in the closed(up) position to do the repair. Usually only one side is broken. Start with the broken side and copy the working side when installing new parts. Then repair the working side. To get the working side apart just pull on the spring and disconnect it from the cable. Do the reverse to reinstall.
Parts Used:
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Peter from JERICHO, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
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All wheels on lower dish rack wheel assembly were broken making the dish rack very difficult to push into dishwasher and remove it.
All four original wheel assembly's were difficult to pop out so used pliers and cutter to brake original part and remove it. Nothing on the original wheel assembly was needed for the repair so braking them off was ok. The new wheel assembly parts, with two wheels on each (4 total), two wheel assembly's on each side of the rack, were easy to install- no tools needed. Each wheel assembly just popped right into place.
Parts Used:
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Lance from New York, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Draw not sliding properly. Water manifold low pressure.
Remove entire top rack and place on a large flat work surface. A small screwdriver is needed to release several plastic clips holding the upper drawer slider brackets and manifold in place. Carefully pry the clips free of their mounting holes and remove the bracket. Take some time to study how things are held together before removing anything since one plastic clip is closely affected by the others. Without pictures, and a video, it's really difficult to put into words. I must stress, do not force anything. When disassembling, use the opposite side to as a visual aid to reassemble.
Parts Used:
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Ray from LAWRENCEVILLE, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Upper rack ball bearing track failed
Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
Parts Used:
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Daniel from WELLFLEET, MA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
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Door just fell down
Hardest part was pulling dishwasher away from cabinet, making sure to not disturb water and drain line. I replaced both door springs which are on the two sides and attached to the dishwasher frame towards the back. This necessiatated pulling the dishwasher about 2/3 out of cabinet. After attaching both springs to frame, replacing the balance kit was a breeze .One screw to remove and then replace with new pulley unit. Attach the supplied cord with attached fittings to spring and then around two pulleys and mounting point on frame. Done . Push dishwasher back into cabinet, reattach two screws to underside of counter. Probably did not require new springs as they seem heavy duty and were not broken upon examination but ordered them also and replaced just in case. Most problem would be with broken cord in balance link kit
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James from PUNTA GORDA, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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Needed a tub sound shield
All I had to do is lay the shield over the top and sides and used a couple of clips to hold in place as it was slid under the counter top. It couldn’t have been easier.We had searched everywhere for this replacement shield and parts select was the the only ones that had it. Very good service and fast delivery,
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Carol from REIDSVILLE, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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New filter
Ordering the part was very easy. It shipped fast and delivered over 3 days. It fit perfectly
Parts Used:
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John from SAINT CHARLES, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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Broken Mounting bracket
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Roy from HIGGINSVILLE, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 14 people
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Slide Track both sides
Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse
Parts Used:
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JAMES L from WARRENTON, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
5 of 5 people
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