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IX5HHEXWS10 Whirlpool Refrigerator - Instructions

All Instructions for the IX5HHEXWS10
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Center Crisper rail was broken and the drawers were not closing all the way
Just pulled out theold and squeezed in the new. I forced it and it went in.
Parts Used:
Refrigerator Center Rail
  • Edward from Lowell, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 11 people found this instruction helpful.
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Lid kept popping off Pantry drawer
Could not figure out why this was happening suddenly. Then remembered I had recently changed the lid to one I had stored for over two years in the garage. They had sent me a replacement lid when the unit was less than a year old because the origianl had a crack in the clear section. Noticed it seemed a little warped. Thought I would replace it to see if that solved the
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
Parts Used:
Refrigerator Pantry Drawer Door Cover
  • Alice from Santa Ana, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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light not working in fridge
It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!
Parts Used:
Refrigerator Door Switch
  • Michael from East Meadow, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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2nd time the frame and rail has broken
Removed the old frame and removed the metal rod from the front of the old and slide it in to the new frame.
Then I took a piece from the old frame, measured the distance to the center of the two shelf brackets mounted inside in the rear of the refrigerator. Then I drilled two holes in the salvaged piece and mounted the piece as a support under the new frame using #8 sheet metal stews. This will prevent future breaks.
Parts Used:
Refrigerator Frame Refrigerator Center Rail
  • Jerry from GREAT FALLS, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
7 of 8 people found this instruction helpful.
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leaking water onto floor
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
Parts Used:
P-Trap Drain Tube Kit
  • Mark from ALTO, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
7 of 8 people found this instruction helpful.
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3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
Parts Used:
Refrigerator Electronic Control Board
  • Rebecca from SAINT JOHN, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Broken tab that holds the pantry door on
I broke the left side end cap the holds the pantry door on.
I search the internet for the part and happened to run across part select. I order the part and received the part with in 3 business days. It took less than 30 minutes to replace the end cap.

The great reviews help me with my choice to order the part from part select. I will order parts from them again.

Thanks for helping me fix my fridge.
Parts Used:
Pantry End Cap Kit, LH and RH
  • Craig from Pueblo, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
7 of 9 people found this instruction helpful.
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a piece broke off that caused a shelf lid to not open and close correctly.
It was a very simple operation and was done in no time.

Doing it myself saved me at least $100.00 or more.

I was very happy and satisfied with the part and how doing it myself saved me a lot of time and money.
Parts Used:
Pantry End Cap Kit, LH and RH
  • Denise from Sammamish, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 9 people found this instruction helpful.
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Refrigerator would cool for a very short period of time. Then the compressor would shutdown via internal thermal overload or high head pressure. This was caused by the lack of airflow across the condenser coils and compressor.
(1) Slide out appliance and remove power source. (2) Removed lower access cover on rear of refrigerator. (3) Disconnected plug to the condenser fan motor. (4) remove blades by pulling gently forward (5) remove mounting hardware holding the fan motor (3 screws) (6) motor is now free and new motor can be installed
Parts Used:
Condenser Fan Motor
  • Daniel from RICHTON, MS
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
10 of 18 people found this instruction helpful.
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Glides easy to install, about 15 minutes
you need to take the deli drawer out, make sure your flat head screw driver is large enough for the head of the screw as screwing into the plastic is a bit difficult. Other than that there are 2 screws and its pretty easy.
Parts Used:
Glide
  • Mary Sue from Tinley Park, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 15 people found this instruction helpful.
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Defrost cycle not kicking in. Refrigerator not cooling. Freezer working.
I replaced the control board first. The freezer back panel frosted up and the refrigerator warmed up again. Then I force (short option vs long) defrosted the refrigerator. However, a few days later the defrost issue came back again. Force defrost no longer worked, though likely due to a severe ice build up behind the freezer panel. I ordered the wire harness. I took off the freezer door (loosen four screws only), removed the tray rails, ice maker, thermostat housing and vent mounted on the freezer panel. The rails and the vent are a bit tricky to remove since no directions exist. I then removed the fan above the coils and then removed the wire harness. Installing the new harness is easy except that I had to modify one of the ground connections for it to mount properly. I tested the unit for 72 hours. The defrost cycle eventually kicked in (dripping onto a pan and sizzling sound). I then reinstalled all parts. No frost build up. Good to go!
Parts Used:
Wire Harness
  • Brian from DUVALL, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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Freezer temperature goes down to -20*F before compressor stops but refrigerator side remains normal 38*F and compressor makes a grunting noise while running.
Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.
Parts Used:
Thermistor
  • Aquilino O from VALLEJO, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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There was ice building up in the freezer.
I searched the internet for the correct part and reviewed the instructions on the internet. Upon ordering the correct part I was provided a link to a video that walked me through step by step. The very first thing I did was unplug the refrigerator.I then located the control board located in the housing in the ceiling of the refrigerator. Using a screwdriver I was able to carefully separate the housing from the refrigerator ceiling . Unplugged the housing and then had to separate the plastic housing to locate the control board. Ran into a little difficulty at first separating the plastic tabs but with a screwdriver carefully pried the tabs. Once completely open is where the control board was. More plastic tabs holding the control board in place. Carefully separated the board from the tabs. The were two plugs that needed to be separated from the board. Used a screwdriver to get the plugs separated.The new board you had to bend carefully at a joint so the board became two pieces. Snapped the boards in place. Plugged the board in two spots. Put the housing together and put the housing in place in the refrigerator. Plugged the refrigerator in. All lights came on and then had to program the board. The instructions were spit on. The code is located inside the fridge were the model tag is. Programmed correctly. Word of advice read the directions a few times you can't go wrong. So far it's day 7 after I installed the board and no ice building up. According to the internet the control board controls the defrost function on my model. Very happy. I'm still watching the freezer but I'm pretty sure I fixed my matter. Thanks for sending the right part and the video. Repair went well. Just take your time and go easy because everything involved is plastic. I didn't want to break any tabs I had to deal with.
Parts Used:
Refrigerator Electronic Control Board
  • Robert from OWINGS MILLS, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Icemaker stopped making ice automatically
Unplug the electric flat plug from wall. Loosen up 3 mount support screws , Change out unit. Mount Int back onto 3 support screws . Plug in electronic flag plug , It only goes in one way since the plug as a grove on it.
Parts Used:
Refrigerator Ice Maker Assembly
  • Larry from Roosevelt, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Ice maker was leaking
I first removed the door to the freezer (my frig has a bottom freezer) by loosening the 4 screws and lifting the door up and off. Then, because I'm stubborn, I chose not to remove either of the basket/drawers. It took a little bit of effort to fit my arms/hands in there, but I was able to remove the bottom screw to the old icemaker, and loosen the two top screws. (And disconnect the wiring harness.) I could then lift the old icemaker up and off. Putting the new icemaker in was pretty easy-- just slide it down over the two top screws and connect the wiring harness. The hardest part was getting the bottom screw back in! Because I didn't remove the baskets/drawers, I had very little room to work, and I had to "feel" for where that bottom screw went (even used a little mirror to help me). I could have just left this screw out, as the icemaker was sitting in there quite securely. But I kept at it, and after about 20 minutes, I was able to line up the screw with the hole, balanced on the tip of the screwdriver, and get it screwed in. Total repair took about 45 minutes. And no more leaky ice maker!
Parts Used:
Refrigerator Ice Maker Assembly
  • Tim from KERRVILLE, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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All Instructions for the IX5HHEXWS10
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