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IX5HHEXWS10 Whirlpool Refrigerator - Instructions

All Instructions for the IX5HHEXWS10
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The side hinge broke off due to the door sticking. so it wasn't covered under warrant.
first I removed the pantry drawer and the 2 crisper drawers. Then I removed the glass shelf and it's supports. Using a nut driver I removed the 2 screws holding the end cap to the side of the refrigerator. Carfully snaped the end cap loose of the clip in front and pulled it straight forward, being carful not to break the rear tabs holding the climate adjuster. I then removed the old climate adjuster from my broken part (it's held on by clips) and installed it on the new end cap. I put the new end cap in snapping it onto the existing clip and added the 2 screws. Put the shelf supports and glass back on top of the drawer, slid back in the crisper drawers, installed the divider into the drawer (it just slides in) then put the drawer back in and I was done. It was an easy job and I'm sure I saved at least one hundred dollors for 20 minutes work.
Parts Used:
Pantry End Cap Kit, LH and RH Pantry Drawer Divider.
  • KEVIN from Battle Ground, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
46 of 48 people found this instruction helpful.
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Plastic pegs holding bin cover broke off on both sides
Not a bad job at all. Took out the vegetable bins above, the glass cover and the sliding drawer. Then took out the screws holding the end caps on to the refrigerator wall. You can remove the metal slide at this time or after you take the old piece out. Then you re-install the metal slide on the new piece and screw it back in. THe right hand side is trickier because you also have to remove the mechanism in the back that controls the humidity inside the bin as well as the control lever in the front, so that you can install them on the new end cap. All the parts either snap on or you have to twist them slightly. We repaced both end caps as well as cleaned things really well in about 45 minutes, with 2 adults and a 10 yr old working together.
Parts Used:
Pantry End Cap Kit, LH and RH Pantry End Cap Kit, LH and RH
  • Roberta from St. Louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
46 of 52 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
49 of 64 people found this instruction helpful.
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The pin on the right side of the end cap broke off.
1. I had to remove the cold cut drawer.
2. Remove the two screws for the sliding track and then the sliding track.
4. Remove the two crisper drawers as well as the glass and the two supports for the glass.
3. Remove the two screws for the end cap. This is accomplished by gently lifting up at the front of the part. You will find another three parts that are attached to the end cap. One is the slider that controls the tempetature, it is attached to a long plastic rod that is connected to the back side of the end cap by pressure clip points. The other end of the plastic rod is connected to a piece that is mounted to the back wall of the refridgerator. this is removed by gently pulling the entire unit forward until it comes loose from the back wall. Once the entire assembly is removed, The plastic rod must be released from teh back of the end cap. This will allow both ends to be disconnected from the slider at the front and the piece that was attached to the back wall by rotating each end to allow the removal of the components fronm the end cap. Once everything is removed, you are ready to complete the repair by reversing the removal process.
Parts Used:
Pantry End Cap Kit, LH and RH
  • Clarence from Gold River, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
43 of 48 people found this instruction helpful.
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while closing the door, the light switch fouled, resulting in the switch breaking
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
Parts Used:
Door Switch
  • Kevin from Beckley, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
64 of 113 people found this instruction helpful.
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Broken Rail-Mullin
The mullin requires only one screw removal, then LIFT the entire mullin upwards. Pop the wire harness loose, and replace with new mullin. Simple job,
Parts Used:
Refrigerator Vertical Mullion Rail - Black
  • Don from Alpine, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
39 of 47 people found this instruction helpful.
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Drip pan in the back bottom was cracked during shipping and leaked
We had periodic leaks from under the Unit from new, could never figure out where it was coming from. Finally as it began to cause damage to surrounding cabinets, we took the back off and found the multiple cracks in the drip pan. Someone had hand trucked it from the wrong side! It was difficult to figure out the fan removal (it sits in the pan) but push the top forward and pull the bottom back and the fan came out. Then the pan was simple to remove / replace, by reversing the removal procedure, the fan was re installed.
Parts Used:
Drip Pan
  • David from Traverse City, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
39 of 48 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
48 of 76 people found this instruction helpful.
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Ice maker did not work in the bottom freezer
Shut down refrigerator at the breaker. Placed freezer items in a cooler. Removed top shelf. You must release roller covers on each side to remove the shelf ( Two front screws must be removed) Took off freezer door. (4 screws holding the door to the bracket) Disconnected ice maker electronic plug. Totally removed bottom screw holding ice maker. Loosen two top screws and remove ice maker. Reverse process to install.
Parts Used:
Refrigerator Ice Maker Assembly
  • Raymond from NORTH VENICE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
33 of 43 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
36 of 56 people found this instruction helpful.
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The evap motor failed (no air movement inside of refrierater
Removed screws from cover tested for power to motor found power was on to motor but motor did not work. I went to your web site was able to locate part in about 5 minutes . Even with over night shipping the part came to about $50,00, far cheaper tha a service call would have been.

Thanks John Paulsell
Parts Used:
Freezer Evaporator Fan Motor 115v 60hz
  • John from Flagstaff, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
29 of 36 people found this instruction helpful.
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The refrigerator was freezing most products
Remove the light cover. Use a flat head screw driver to push in the tabs on the back of the program mount and pull down to expose the computer board. The Thermistor is clipped on under the vent holes on the right side. Cut both wires to remove the old thermistor strip a 1/4 inch off the remaning wires and the new thermistor wires twist both ends together crimp on the wire caps snap in the new thermistor reinstall the program board until the retainer clips snap into place, slide the light cover back on.
Parts Used:
Thermistor
  • michael from MARION, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
27 of 30 people found this instruction helpful.
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refrigerator came with can/holder in door
i did not need the can holder in door, we do not buy can drinks. i would rather have the full shelf space, so i replaaced the can holder with a full shelf
Parts Used:
Refrigerator Door Bin
  • CAROLYN from SPARTANBURG, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
27 of 31 people found this instruction helpful.
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My original gaskets for the fridge and freezer doors seemed to have lost their magnetic hold
I opened the freezer door and peeled out the freezer gasket, inserted the new gasket, and closed the door. I repeated this same process for each of the French doors on the refrigerator. This was very easy to do. The only issue is the replacement gaskets don't seem to have any better stick or magnetic hold than the original gaskets, so I'm not sure the repair will improve the energy efficiency / performance of the appliance.
Parts Used:
Freezer Door Gasket - Black Refrigerator Door Gasket
  • Julie from La Habra, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
37 of 62 people found this instruction helpful.
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No ice in ice maker
Turn water and refrigerator off, use hair to thaw the ice maker filler tube, then remove the filler tube inside the freezer. Next remove the water supply line cover plate in back of the refrigerator. Now remove the speed clip at the white pvc elbow and pull out the supply line. Next, grasp the pvc elbow with pliers and pull hard to remove. The new filler tube is a 1 piece design (filler tube and elbow combined) and needs to be cut to the proper length. Mark it inside the freezer, remove it and cut to length. Now coat the outside flange with caulk or PU glue and snap into the opening. Put the speed clip on the elbow first and center it. Ensure that the spreader insert is in place in the plastic tube, then slide the supply line into the elbow untill completely engaged. Replace cover.
Parts Used:
Refrigerator Ice Maker Fill Tube Refrigerator Speed Clamp Clip Refrigerator Plastic Tube Insert
  • Dave from dunwoody, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
28 of 37 people found this instruction helpful.
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All Instructions for the IX5HHEXWS10
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