IMBS104GSS02 Whirlpool Microwave - Instructions

After popping the last few kernals of popcorn, we hear a different kind of pop sound come from our microwave oven. When we looking inside, we found that the glass turntable had broken unevenly in half. Although we didn't understand why it had happned, we did know we'd be without the use of the microwave without a new one. After less than 10 minutes surfing online, I had found the correct part on PartSelect.com and had arranged to have it shipped to me by speedy delivery. Once it arrived, I just popped the new turntable into the microwave and used the box to dispose of the broken one. It could not have been easier and it saved me the cost of a service call and likely further delay.

I took out the old chipped dish and replaced with the new dish...

I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.

When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.

All seems to be working well now.

Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?

I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.

IMPORTANT: DO NOT TOUCH THE REPLACEMENT LAMP WITHOUT WEARING CLEAN GLOVES. FILM OR FINGER PRINTS ON THE LAMP GLASS WILL CAUSE PREMATURE FAILURE OF THE LAMP.

Remove the 4 screws on right and left mounting rails that hold the unit to the kitchen cabinet.
Remove the oven door
Remove the chrome oven vent strip below the oven door. This allows a pry point beneath the combo microwave oven assembly to lift up the unit while pulling it out. (Assembly weighs 250 pounds)
Pull the unit out from the cabinet housing about 2-3 inches to reveal the right and left sides and the 4 screws holding the the control panel.
Remove the 4 control panel screws and pull off the face of the control panel
Remove the 2 harness connectors and the ground wire holding the control panel to the unit.
Unclip the circuit board above the lamp connector and slide it back out of the way. The lamp is now accessible.
Remove the lamp spring holding the lamp to the cabinet.
Remove the old lamp
Install the new lamp using clean gloves
Reassemble in reverse order.

The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.

Ordered a new one, put it in place in less than one minute.

Set the new one inside the microwave

Part arrived in timely manner and placed it in microwave oven.

Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit.
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I return the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961

Just put it in

Fool proof.

EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.

I took the new tray out of the box and placed it in the microwave oven.. No tools needed.

I put the tray in the microwave???? Pretty easy.