HTWP1000M1WW Hotpoint Washer - Instructions

I notice a strange noise when ever the tub would shut down from a spin cycle. When I would load clothes it seemed that the basket had to much lateral movement. I looked between the top of the frame & basket & found 2 of the dampening straps had broken. Ordered 4 of them to replace all the straps.

Replacement was easy. I popped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.

After unplugging the washer, I drained remaining water from washer tub using my Wet/Dry vac. Ordered new pump Sunday night from PartSelect, 'Standard delivery', part arrived Tuesday morning. Removal & installation took less than 20 minutes.

The wife told me that the wash just wasn’t coming out very clean. So I went to check it out and found that the agitator was just moving freely. Upon closer inspection I found that the coupler had stripped.
I was unable to get the agitator free from the coupler so I had to drill out the inside top of the agitator in order to get at the bold that held the coupler in place. Once I got that out the rest was real simple.
Just bolt in the new coupler and snap in the new agitator into place. That can be harder that you think.
I used a block of wood laid across the top and just tapped it with a hammer to set the unit in place.
Make sure that when you take it apart to save the bolt and the old cap unless you ordered a new cap.

Use paint scraper to release spring tabs holding front cover on.

Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.

R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).

Super easy and super cheap!

IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.

Followed your video instructions and removed agitator.Used 7/16 3/8 in socket wrench to remove bolt in the agitator coupling and replaced coupling. Put new bolt in and tightened. Installed Agitator.Works Great.

Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.

used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.

Turned off the both the hot and cold water. Removed the hoses from the back of the control panel. Removed 3 panel screws to expose the inside of the component parts. Removed the 2 screws holding the valve. Installed the new valve. Then I pulled off the knob for the temperature control. To remove the switch, you need to press the tab that locks in the switch and turn the switch counter clockwise to remove the switch from the panel. Reverse the operation to reinstall the new switch. Pay close attention to the 4 wires that clip to the switch to get them in proper order. Reinstall the control panel and and reattach the hoses.

First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer

I followed partselect repair videos to see how to pop off the front panel and also remove the top control panel. Lay the control panel on top of the washer and leave everything connected. With power disconnected I first checked the fill tube and fill sensor by pulling the rubber tube off the bottom of the drum and blowing in the tube - you can hear the sensor click on and off. It requires more pressure if you set the water level switch to a larger load. This behavior told me the tube and sensor were working but this must be an airtight system to be reliable. To test for slow air leaks I blew in the tube to cause the switch to click, then clamped the rubber tube shut with a C-clamp. I left it overnight and no leaks - the switch was still activated in the morning, as I could hear it click when I released the C-clamp. I then suspected the fill valve, so I plugged in the power cord, set the washer for a load and started it. The water started filling and I unplugged the power cord, which should cause the fill valve to shut off immediately. It did not - it kept on filling with water, but in this case eventually shut off after 60-90 seconds. Since it did not shut off immediately when power was removed I knew the fill valve was sticking. I ordered the fill valve from partselect and received it in a couple days. Replacement was easy - shut off water, remove the hoses, and then 3 screws and two electrical connectors to swap out the valve. Then 3 screws to put the control panel back on and snap the front panel back in place. Done. Since replacing the fill valve the washer has been working perfectly.

You tube is the only way to go!

Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.

Followed video on You tube that showed step by step how to compete repair.
The machine used in video was brand new and there was no corrosion on any parts so disassembly was much easier in video than on 9 year old machine.
Also reinstalling drive belt was a little tedious but overall job very straightforward and resulted in positive improvements in performance and greatly reduced noise levels.

First I located the trouble. I noticed that it was water leaking and figured it had to be a hose. I took the front panel off of the washer and after noticing that the drain hose had a slight hole in it, realized that I could fix it and save myself a repair call. I undid the two hose clamps and removed the hose. I went to a local repair shop that could not guarantee the right part. I went online and found Parts Select.com. I entered minimal information and the picture of the item that I was looking for, the Drain Inlet Hose, was staring at me! Within 3 business days and less than 20 dollars spent, I repaired my washing machine. The total time spent to repair after I received the hose took about 10 minutes. I will definitely use parts select .com and recommend to all my friends and family. Thank you.