HSK27MGSECCC Hotpoint Refrigerator - Instructions
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the auger that dispenses the ice broke
I downloaded a schematic of the ice dispensing unit. The whole unit pulls out and there are a couple of screws that remove plastic covers. The "trick" was to get the two plastic tabs pushed in and lift the auger unit out of the tray - a two person job! We used knife blades (it was the thinist and strongest tool around) to push the tabs in and pry the auger assembly out. I think we did a great job NOT breaking the plastic pieces! As careful as I was, I definately needed the schematic to put the ice crushing blades and spacers back together. All of this could be avoided if they used a metal auger instead of plastic!
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Lou from Tampa, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 9 people
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
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EDWARD from INDIAN WELLS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
8 of 8 people
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
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Graeme from Sarasota, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 11 people
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plastic on auger was broken-wouldn't dispense ice
Excellent video on youtube showing how to replace the auger-Refrigerator and IceMaker Repair - Replacing the Auger Assembly (GE Part# WR17X11705).Very detailed video showing every aspect of this repair. There are many other videos showing this exact repair!!
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Jeffrey from LITTLETON, CO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
8 of 9 people
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Blade broke off auger
It was more involved than I thought. I didn't have the proper tool for removing the snap washers but a screw driver and pliers did the trick with no damage. I think this is the first time I repaired something right the first time.
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Richard from Huber Heights, OH
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
8 of 9 people
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
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Tim from The Woodlands, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 12 people
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plastic broke off the original auger of the ice maker
The ice maker has plastic parts in the front that snap together. Getting those parts apart and back together was the most difficult part of the process. The auger was easily replaced.
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Jeanette from Indianapolis, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 9 people
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One of the blades broke off.
I followed the directions provided by Robert of Florida. My contribution is, be aware that the plastic nut on the auger shaft turns to the right to loosen.
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Robert from PORT ST LUCIE, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
7 of 7 people
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Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
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scott from lake orion, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
8 of 10 people
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glass panel cover/glass cracked
First, I removed the top drawer blocking the area where I needed to put the glass panel cover. Then, I removed the drawer along with the glass panel holder to which I needed to install the glass. I installed the glass to the panel holder without difficulties (although the glass cover was expensive :() and reinstall the drawers back to their proper place. This repair was actually a no-brainer.
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Jo Anne from Walnut, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 7 people
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Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
Parts Used:
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M &M Aviation from ESCANABA, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 8 people
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frezer door light switch broke (I have 2 boys :)
The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!
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inessa from manalapan, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
9 of 14 people
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Groove for retainer clip on auger nut was broken out.
After removing three screws on the ice bucket, it basicly came apart by itself. I needed to use pliers to remove the old nut because it had over tightened itself onto the shaft. Be careful here - it is a left hand nut - not a normal right hand nut! Reassembly was a snap putting the parts back together in reverse order. Unit has been working great since the repair.
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William from Nazareth, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
13 of 26 people
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Stripped Front Leveling Roller & Screw
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge and adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
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George from ARLINGTON, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
6 of 6 people
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Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
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Eugene from Palm Springs, CA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
8 of 12 people
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