Models > GTW720BSN0WS > Instructions

GTW720BSN0WS General Electric Washer - Instructions

All Instructions for the GTW720BSN0WS
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Post spin, water was leaking into washer basket from upper rear of cabinet
Unplug washer; turn off hot/cold water valves at wall. Access rear of washer; remove 2 long screws anchoring control panel; remove 3 short screws along top of control panel; remove panel; rotate panel forward to rest on washer top (disconnect orange pressure attached to green computer panel. Blue water valve assembly is obvious! Remove hot & cold inlet hoses from washer (have bucket handy to catch water in hoses). Take picture of old water valve so you can reinstall electrical clips in exact same sequence! Remove 3 short screws that anchor water valve; lift out water valve; disconnect clips; gently life out old water valve. Install new water valve in reverse order.

Use needle-nose pliers as a lever to remove tight electrical clips (they are not designed to come loose easily). Google online videos. Really easy, when you watch a couple videos!
Parts Used:
Water Inlet Valve Assembly
  • Bill from SEABROOK ISL, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
5 of 5 people found this instruction helpful.
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Will not drain
The drain pump had three screws. Frist unplug the machine and turn the water off. And unplug the hose for the Hot and Clod Water. Make sure their no water in the tub. Unplug the pipe from the Tub. The unscrew the nut for the connector. Then unplug the connector and be careful not to damage plug for the connector. Press the plug connector with your finger or long nose pliers . Then just hook the new plumb and you all set.
Parts Used:
Pump Drain Assembly
  • Christopher from LYNN, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench set
5 of 6 people found this instruction helpful.
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Lid lock blinks, washer will not operate
Put the parts in, turned washer on.....lid lock still blinks, will not operate. Suggest the control board that sends the signal to the solenoid lid lock switch is defective. Buying a new washer, scrapping this one.
Parts Used:
LID LOCK SERVICE KIT LID LOCK SERVICE KIT
  • Lawrence from VERHALEN, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
6 of 10 people found this instruction helpful.
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Water wouldn't drain
Replaced water pump. Washer now works as new.
Wife is now happy!
Parts Used:
Pump Drain Assembly
  • Kevin from ZOAR, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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Don’t do this, but we prop the washer lid open so it doesn’t get musty between use; we put a sock or something in there to prevent the striker fro closing. When a family member hops up on the washer to get to the highest shelf in the laundry closet it snaps! And the. The washer won’t function.
REALLY easy-
Just unscrewed the two screws with a Phillips, slid the old one out, the new one set in perfectly, and used the same screws to hold it in place. 2 minute task total.
Parts Used:
LID LOCK SERVICE KIT
  • Heather from CHARLESTON, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Water wouldn't drain
Took the belt cover and then replaced the pump. Did a dry run and everything was fine.
Parts Used:
Pump Drain Assembly
  • Richard from DANBURY, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
4 of 4 people found this instruction helpful.
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Washer would not start
The parts I ordered were made of junk plastic and did not match up with the the existing parts. The parts did not end up fixing the problem and I bought a new washer instead.

Waste of money
Parts Used:
LID LOCK SERVICE KIT LID LOCK SERVICE KIT
  • Jack from KENT, OH
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Wash machine would not drain/pump water out of machine.
1 Disconnect power 2) Cut water supply to washer 3) Disconnect water supply hoses from supply.
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
Parts Used:
Pump Drain Assembly
  • Jeff from FOLEY, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
4 of 5 people found this instruction helpful.
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Washer would not drain after a load of wash
Being a woman I had to figure out tipping it in its front. I put it on a dollie and drop it down real easy.
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
Parts Used:
Pump Drain Assembly
  • Susan from Cypress, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench (Adjustable)
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The washer would fill with water then stop.
Open up the top of the washer per instructions. Remove the old switch and wiring harness. Install the new wiring harness and switch. The instructions that were provided are very descriptive so the installation went flawlessly. The switch has been redesigned and looks to be more robust than the original. The washer now works like new.
Parts Used:
LID LOCK SERVICE KIT
  • Kirby from IROQUOIS, SD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Grinding noise LIke Gears that are not setting correctly.Disc
Disconnect power,turn off water,disconnect hose hot and cold. Disconnect drain hose careful water may drain out after you disconnect. Move washer to a place where you have enough room to work.Now lean washer to the floor on its back side Make sure to hold the lid from falling back I secure the lid with tape so it would not open. The washer should on its back side , you should see a gray wheel with a nut.Remove nut and pull the gray wheel off. you feel a magnetic pull, Once removed, you will see 3 screws remove stator now remove all screws holding the speed senors remove Mode shifter hold the Clutch because the spring is under it. Once you start it easy to replace. install new parts.
Parts Used:
MOTOR ROTOR MODE SHIFTER CLUTCH SPRING CLUTCH
  • Jose E from Mission, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
3 of 3 people found this instruction helpful.
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Keeping the rods up through the corner brackets while trying to get the caps on
Hook a cord with a loop through the corner bracket then over there rod hook. Pull the rod up through the hole and attach a vise grip pliers on the rod to keep it from going back inside. Remove the cord, put the cap on, turn it to allow the hook to sit in the hole in the cap. Loosen the vice grip and let the rod with cap in place fall onto the corner bracket. Move on to the next
Parts Used:
Susp Ball Joint Grease Kit Org Air
  • Robert from Duette, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
3 of 3 people found this instruction helpful.
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The washer did not drain. It also did not click or sound like the drain cycle was being engaged.
Emptied the washer, took the back cover off, tipped it foward, unplugge the old pump, remove two mount bolts. The replaced the new pump. The new pump resolved the issue.
Parts Used:
Pump Drain Assembly
  • Lindy from LILLINGTON, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
3 of 3 people found this instruction helpful.
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Lid wouldn’t lock keeping machine from working
Unplugged the machine, pulled it away from the wall, didn’t have to disconnect water lines, set the parts out on the counter as I went over the instructions a couple of times, followed the directions, plugged it back in, worked perfectly again.
Parts Used:
LID LOCK SERVICE KIT
  • MIKE from POMONA, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Washing machine would not drain
I replaced the Pump Drain assembly. It was very easy. Removed 3 bolts and disconnected the electrical wire harness and put new one on. It works great.
Parts Used:
Pump Drain Assembly
  • Jim from MUKWONAGO, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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All Instructions for the GTW720BSN0WS
16 - 30 of 40