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Larry
January 20, 2024
how do you replace agitator
For model number GTW465ASN8WW
Hello Larry, thank you for asking. The bottom agitator is PS16743416.
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Lisa
March 11, 2026
I need the entire agitator including the base
For model number GTW465ASN8WW
Hi Lisa, thank you for reaching out. The agitator for your model does not come as an assembly. It comes in parts. The agitator base is part number PS16743416, the auger is part number PS16226232, and the screw is part number PS11759130. We hope that helps!
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Charlie
May 2, 2026
Intermittent squeaky sound during agitation. Not overloaded. Three year old machine
For model number GTW465ASN8Ww
Hello Charlie, thank you for the question. An intermittent squeaky sound during agitation, especially when the washer is not overloaded, can indicate a failing transmission or gearbox, often caused by worn bearings, gears, or a failing seal. You may need to replace the transmission assembly, part number PS16729510, to fix the issue. We hope this is what you were looking for!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.